Fraud Complaints Team Leader @ (March 2016 - February 2018)
Fraud Anaylst (Care and Complaints) @ (May 2015 - February 2016)
Tech Support @ (May 2012 - October 2015)
Team Leader and Head Waitress @ (October 2010 - April 2012)
Access Support Advisor @ (August 2010 - September 2010)
Sales Assistant @ (August 2007 - October 2008)
Helpdesk Support @ (July 2007 - August 2008)
Emma Smallbone Education
Northampton College
(BTEC National Diploma in Performing Arts- Dance)
2008-2010
Northampton School For Girls
GCSE'S (GCSE'S)
2003-2006
Emma Smallbone Skills
Negotiation
Stakeholder Management
Customer Service
Communication
Financial Services
Microsoft Office
Microsoft Excel
Microsoft Word
Legal Compliance
FCA Regulations
Fraud Investigations
Complaint Management
Employee Engagement
Colleague Forum
Citizenship
Community Outreach
Financial Audits
Retail Sales
Hospitality Management
Account Management
Service Delivery
Team Leadership
Confidentiality
Self-confidence
Organization Skills
Proactive
Delegation
Self Confidence
Emma Smallbone Summary
Emma Smallbone, based in England, United Kingdom, is currently a Fraud Ops Manager - Scams and Mules at Barclays UK. Emma Smallbone brings experience from previous roles at Barclays UK, Barclaycard and Michael Wisher and Associates Ltd. Emma Smallbone holds a 2008 - 2010 Northampton College. With a robust skill set that includes Negotiation, Stakeholder Management, Customer Service, Communication, Financial Services and more. Emma Smallbone has 1 emails on RocketReach.
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