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Emma Richards Location
Perth, WA, AU
Emma Richards Work
General Manager @ (July 2026 - Present)
Customer Success Manager @ (November 2024 - July 2026)
Deputy Chair @ (November 2025 - Present)
WITWA Board Member @ (November 2024 - December 2025)
Women In Technology WA Operations Lead, Central Committee Member @ (February 2024 - December 2025)
Head of Customer Success @ (July 2023 - October 2024)
Head of Services and HR @ (May 2020 - July 2023)
Head of Professional Services and HR @ (May 2020 - June 2021)
Manager of Operations, Finance and HR @ (February 2018 - May 2020)
WA Business Sales Manager @ (July 2015 - February 2018)
Sales Administrator @ (August 2014 - June 2015)
General Manager @ (May 2013 - July 2014)
Practice Finance Manager @ Donldson & Warn Architects (January 2005 - April 2013)
Senior Bookkeeper @ Kim Bradbury Chartered Accountants (March 2001 - March 2005)
Emma Richards Education
Rossmoyne High School
Graduate Certificate of Commerce (accounting)
1986
Emma Richards Skills
Analysis
Building Trust
Business Process
Business Reviews
Change Management
Client Relations
Communication
Construction
Customer Retention
Customer Satisfaction
Customer Service Management
Executive Management
Executive Visibility
Forecasting
Key Account Management
Key Accounts
Management
New Business Development
Oral Communication
Performance Management
Project Management
Recruiting
Relationship Building
Renewals
Retention Strategies
Sales Target Management
Stakeholder Management
Strategic Planning
Strategic Thinking
Team Leadership
Teamwork
Training
Trusting Relationships
Voice of the Customer
Emma Richards Summary
Emma Richards, based in Perth, WA, AU, is currently a General Manager at Inspired Managed IT Services & Support Perth. Emma Richards brings experience from previous roles at Inspired Managed IT Services & Support Perth and Women in Technology WA Inc. (WiTWA). Emma Richards holds a Graduate Certificate of Commerce in accounting @ Rossmoyne High School. With a robust skill set that includes Analysis, Building Trust, Business Process, Business Reviews, Change Management and more. Emma Richards has 3 emails and 1 mobile phone numbers on RocketReach.
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