Emma Prentice Location
Sydney, NSW, AU
Emma Prentice Work
- 2022 - now Head Of Digital Sales and Service @ Westpac Group
- 2020 - 2022 General Manager Customer Experience and Insights @ Woolworths Group
- 2017 - 2020 Head of Customer Hub @ Woolworths Group
- 2015 - 2017 Client Specialist Director Pacific @ Thomson Reuters
- 2011 - 2015 Head of Frontline - Asia Support @ Thomson Reuters
- 2009 - 2011 Global Support Manager - EMEA region @ Thomson Reuters
- 2003 - 2009 Customer Support Team Manager @ Thomson Reuters
Emma Prentice Education
- Macquarie Graduate School of Management
Master of Business Administration - MBA
2018 - 2021 - INSEAD
Asia Leadership Program
2012 - 2012 - Queen Margaret University
Bachelor of Arts Hons (BA) (Management Information Systems, General)
1994 - 1997
- North East Scotland College
Higher National Diploma (Information and Office Management)
1991 - 1994 - Cults Academy, Aberdeen1990 - 1991
- Albyn School for Girls1985 - 1990
Emma Prentice Skills
- Management
- Change Management
- Customer Experience
- Customer Support
- Operations Management
- Team Management
- Team Leadership
- Process Improvement
- CRM
- Business Analysis
Emma Prentice Summary
Emma Prentice, based in Sydney, NSW, AU, is currently a Head Of Digital Sales and Service at Westpac Group. Emma Prentice brings experience from previous roles at WooliesX and Thomson Reuters. Emma Prentice holds a 2018 - 2021 Master of Business Administration - MBA @ Macquarie Graduate School of Management. With a robust skill set that includes Management, Change Management, Customer Experience, Customer Support, Operations Management and more. Emma Prentice has 2 emails on RocketReach.
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