Emma Oakes Email
Head of Sales Operations
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Emma Oakes Location
- London, England, GB
Emma Oakes Work
- Head of Sales Operations @ Janes (March 2023 - Present)
- Sales Operations Manager @ Janes (June 2020 - May 2023)
- Senior Operations Manager @ (January 2018 - June 2020)
- Senior Manager @ West UC Solutions, LLC Part of Intrado (April 2012 - January 2018)
- EU Production Manager - General Business and Event @ (December 2010 - March 2012)
- Manager, EU Production - General Business @ (November 2008 - December 2010)
- Supervisor - Customer Service and Help desk @ (February 2007 - November 2008)
- Supervisor - Account Set Up @ (December 2005 - February 2007)
Emma Oakes Skills
- Account Management
- Business Process Improvement
- CRM
- Call Center
- Call Centers
- Coaching
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Leadership
- Managed Services
- Operations Management
- Sales Operations
- Salesforce.com
- Solution Selling
- Telecommunications
- Training
- Unified Communications
- Vendor Management
- VoIP
- Voice over IP (VoIP)
Emma Oakes Summary
- Emma Oakes, based in London, England, GB, is currently a Head of Sales Operations at Janes. Emma Oakes brings experience from previous roles at Janes, Intrado, West UC Solutions, LLC Part of Intrado and InterCall. With a robust skill set that includes Account Management, Business Process Improvement, CRM, Call Center, Call Centers and more.
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