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Emma Murphy Location
Leicester, GB
Emma Murphy Work
Head of Customer Support (ICT) @ (February 2021 - Present)
ICT Service Support Manager @ (April 2015 - Present)
Service Desk Manager @ (February 2014 - Present)
IT Resource and Skills Manager, Acting Service Transition Manager @ (September 2008 - Present)
Resource Planning Analyst @ (March 2001 - September 2008)
Resource Planning Manager @ (January 2001 - January 2008)
Resource Manager @ CapitalOne (March 2001 - September 2008)
Resource Planning Manager @ Capital One (Europe) plc (January 2001 - January 2008)
Production Planner @ Autogem (part of Finelist Group) (January 1998 - January 1999)
Operations Assistant @ National Packaging Group plc (part of Charles Baynes Group) (January 1996 - January 1998)
Emma Murphy Education
Coventry University
BSc (Hons) (Environmental Science)
1991-1995
Emma Murphy Skills
Management
Knowledge Transfer
Databases
Procurement
Project Delivery
PRINCE2
Negotiation
Stakeholder Management
Program Management
ERP
Service Delivery
Security
Quality Assurance
Human Resources
PMO
SAP
Change Management
Leadership
Business Process Improvement
ITIL
Business Analysis
Project Management
PowerPoint
Public Speaking
Service Desk
Sweet
Microsoft Word
Buyer
Performance Management
Emma Murphy Summary
Emma Murphy, based in Leicester, GB, is currently a Head of Customer Support (ICT) at Nottinghamshire County Council. Emma Murphy brings experience from previous roles at Nottinghamshire County Council and Capital One. Emma Murphy holds a 1991 - 1995 BSc (Hons) in Environmental Science @ Coventry University. With a robust skill set that includes Management, Knowledge Transfer, Databases, Procurement, Project Delivery and more. Emma Murphy has 2 emails on RocketReach.
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