Emma Mercado's Location
Manila, National Capital Region, Philippines
Emma Mercado's Work
- Assistant Vice President @ Peak Outsourcing
- Senior Operations Manager @ Peak Outsourcing
- Operations Manager @ Pacific Business Group Limited
- Director of Lead Generation @ Vocus
- Operations Manager @ TELUS International Philippines
- Senior Team Manager @ TELUS International Philippines
Emma Mercado's Education
- Mapúa University
Bachelor of Arts (Electronics, Engineering, Communications)
2000 - 2004
Emma Mercado's Skills
- Management
- BPO
- Call Center
- Outsourcing
- Team Management
- Customer Satisfaction
- Customer Experience
- Vendor Management
- Call Centers
- Program Management
Emma Mercado's Summary
Emma Mercado, based in Manila, National Capital Region, Philippines, is currently a Assistant Vice President at Peak Outsourcing, bringing experience from previous roles at Peak Outsourcing, Pacific Business Group Limited, Vocus and Telus International Philippines. Emma Mercado holds a 2000 - 2004 Bachelor of Arts in Electronics, Engineering, Communications @ Mapúa University. With a robust skill set that includes Management, BPO, Call Center, Outsourcing, Team Management and more, Emma Mercado contributes valuable insights to the industry. Emma Mercado has 1 email on RocketReach.
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