2015 -2017 Customer Support Team Lead @ Thales Learning & Development
2007 -2015 Customer Service Supervisor @ Virgin Holidays
2003 -2007 Customer Service Agent @ Virgin Holidays
2000 -2003 Sales Team Leader @ Virgin Holidays
Emma Marshall Skills
Customer Service
Management
Travel
Budget Management
Performance Management
GDS
Eptica
Customer Experience
Team Management
Team Leadership
People Management
Customer Satisfaction
Communication
Reporting & Analysis
Business Relationship Building
Crisis Situations
Coaching
Leadership
Reporting and Analysis
Microsoft Office
Project Management
Sales Management
Emma Marshall Summary
Emma Marshall, based in Portsmouth, GB, is currently a Destination Service Manager at Titan Travel UK. Emma Marshall brings experience from previous roles at Thales Learning & Development and Virgin Holidays. With a robust skill set that includes Customer Service, Management, Travel, Budget Management, Performance Management and more. Emma Marshall has 2 emails on RocketReach.
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