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Emma Lucas Location
Aylesbury, GB
Emma Lucas Work
Head of Customer Service @ (November 2023 - Present)
Customer Service Manager @ (November 2020 - October 2023)
Customer Service Manager @ (July 2006 - November 2020)
Deputy Manager @ Arcadia Group Ltd (August 2004 - June 2006)
Emma Lucas Education
De Montfort University
Bachelor's degree (Social Sciences)
2003-2005
Emma Lucas Skills
Presentations
Customer Satisfaction
Contact Centers
Problem Solving
Key Performance Indicators
Retail Management
Team Leadership
Customer Experience
Leadership
Microsoft Excel
Microsoft Office
Analytical Skills
Communication
Complaint Management
People Management
Employee Training
Data Analysis
PowerPoint
Emma Lucas Summary
Emma Lucas, based in Aylesbury, GB, is currently a Head of Customer Service at Orluna. Emma Lucas brings experience from previous roles at iPRO Solutions Ltd, Hypnos Beds and Arcadia Group Ltd. Emma Lucas holds a 2003 - 2005 Bachelor's degree in Social Sciences @ De Montfort University. With a robust skill set that includes Presentations, Customer Satisfaction, Contact Centers, Problem Solving, Key Performance Indicators and more. Emma Lucas has 2 emails on RocketReach.
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