Emma Lam Email & Phone Number

CRM and Contracts Manager @ Local Partnerships LLP

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Emma Lam Location

Manchester, England, GB

Emma Lam Work

2024 -now CRM and Contracts Manager @
2021 -2024 Head of Workforce Planning and Operational Support @
2020 -2021 Resource Planning Analyst and Lead @
2018 -2019 Resource Planning and Management Information Manager @
2017 -2018 Resource Planning Manager @
2015 -2017 Senior Capacity Planning Analyst @
2013 -2015 Capacity Planning Analyst @
2013 -2013 Commercial Management Analyst @
2007 -2013 Resource Planning Analyst @
2005 -2007 Scheduling Manager @
2003 -2005 Scheduling Analyst @
2000 -2003 Complaint Resolution Executive @
1997 -2000 Trainee and Deputy and Branch Retail Manager - The Link @
1994 -1997 Sponsored Engineering Student @

Emma Lam Education

The Open University
Certificate in Accounting
2002-2003
University of Cambridge
MA (Natural Sciences / Chemical Engineering)
1994-1997

Emma Lam Skills

Customer Experience
Supply Management
Stakeholder Management
Call Center
Resource Modelling
Numerical Analysis
Avaya
Data Analysis
Forecasting
Telecommunications
Business Analysis
Resource Management
Team Management
Team Leadership
Process Improvement
ERP
Workforce Management
Strategy
IVR
Field Operations
Operations Management
Contact Centers
Business Process
Change Management
Avaya Technologies
Project Planning
Business Process Improvement
Analytical Skills
Outsourcing
Service Delivery
Call Centers
Analysis
Performance Management

Emma Lam Summary

Emma Lam, based in Manchester, England, GB, is currently a CRM and Contracts Manager at Local Partnerships LLP. Emma Lam brings experience from previous roles at Local Partnerships LLP, Sunrise Senior Living UK and Capita. Emma Lam holds a 2002 - 2003 Certificate in Accounting @ The Open University. With a robust skill set that includes Customer Experience, Supply Management, Stakeholder Management, Call Center, Resource Modelling and more. Emma Lam has 3 emails and 1 mobile phone numbers on RocketReach.

Emma Lam Emails

Found 3 emails

Emma Lam Phone Numbers

Found 2 phone numbers

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