Emma Kane Email
Director, Content Marketing Solutions @ Wiley Sri Lanka
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Emma Kane Location
- England, United Kingdom
Emma Kane Work
- Director, Content Marketing Solutions @ (August 2025 - Present)
- Senior Director, Madgex @ (June 2024 - August 2025)
- Director of Operations @ (December 2023 - July 2024)
- Head of Technical Operations @ (May 2021 - December 2023)
- Developer Team Manager @ (December 2019 - May 2021)
- Support Team Lead @ (August 2018 - December 2019)
- Service Manager @ (February 2018 - August 2018)
- Team Manager @ (February 2016 - February 2018)
- Customer Service @ (November 2012 - January 2016)
- Senior Telemarketer and Supervisor @ (May 2007 - November 2012)
- Client Operations Technician @ Greenland (May 2005 - May 2006)
Emma Kane Education
- The Open University
Bachelors (History)
2014-2020 - University of Roehampton
(English Literature, Linguistics)
2004-2006
Emma Kane Skills
- ADSL
- Active Listening
- Audio Editing
- Broadband Networks
- Communication
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Interaction
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Data Analysis
- E-Commerce
- Enablement
- Fault Finding
- Fault Management
- Fault Resolution
- Freshdesk
- Inbound Lead Generation
- Jira
- Lead Generation
- Leadership
- Network Provisioning
- Onboarding
- Operations Management
- Organizational Leadership
- People Management
- Performance Monitoring
- Project Delivery
- Public Switched Telephone Network (PSTN)
- Recruitment Technology
- Sales Operations
- Service Delivery
- Software as a Service (SaaS)
- Strategic Thinking
- Supplier Management
- Team Leadership
- Team Management
- Team Performance
- Teamwork
- Technical Support
- Telecommunications
- Ticketing
- Zendesk
- monday.com
Emma Kane Summary
- Emma Kane, based in England, United Kingdom, is currently a Director, Content Marketing Solutions at Wiley. Emma Kane brings experience from previous roles at Madgex: A Wiley Brand. Emma Kane holds a 2014 - 2020 Bachelors in History @ The Open University. With a robust skill set that includes ADSL, Active Listening, Audio Editing, Broadband Networks, Communication and more. Emma Kane has 1 emails on RocketReach.
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