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Emma H. Work
2021 -now Customer Care Manager @
2016 -2021 Customer Service Manager @
2014 -2016 Senior Operations Manager @
2007 -2014 Customer Relations Manager @
Emma H. Education
Lawnswood high school
Emma H. Skills
Strategic Services
Social Influence
Skilled Multi-tasker
Professional Phone Skills
Phone Manner
Initiative
Multitasking
Customer Relationship Management (CRM)
Written Communication
Team Management
Customer Service Management
Internal Communications
Talent Management
Account Management
Dispute Resolution
Sales Management
Customer Service
Teamwork
Customer Support
Organization Skills
Customer Contact
Customer Journey Mapping
Customer Satisfaction
Customer Interaction
Complaint Management
Working Experience
Microsoft Office
Microsoft Excel
Leadership
Communication
Management
Team Leadership
Project Planning
Contract Negotiation
Energy
Energy Efficiency
Renewable Energy
Contract Management
Change Management
Operations Management
Stakeholder Management
Energy Management
Negotiation
Project Management
Emma H. Summary
Emma H., is currently a Customer Care Manager at Jay-Be®. Emma H. brings experience from previous roles at Swift Direct Blinds Ltd and British Gas. Emma H. holds a Lawnswood high school. With a robust skill set that includes Strategic Services, Social Influence, Skilled Multi-tasker, Professional Phone Skills, Phone Manner and more. Emma H. has 2 emails on RocketReach.
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