Emma Fernandes Email
Change and Communications Co-ordinator ERP @ Yarra City Council
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Emma Fernandes Location
- North Melbourne, VIC, AU
Emma Fernandes Work
- Change and Communications Co-ordinator ERP @ (April 2025 - Present)
- Service Design and Improvement (CX) Team Leader @ (December 2023 - January 2025)
- Head of Retail Transformation @ (July 2019 - October 2022)
- Head of Operations @ (October 2012 - July 2019)
- Co-Founder and Director @ Fernandes & Ghaie Wine Imports (July 2014 - July 2022)
- Wholesale and Retail Director @ (December 2006 - January 2010)
Emma Fernandes Education
- Swinburne University of Technology
Master of Business Administration - MBA
2022-2024 - Swinburne University of Technology
Post Graduate Certificate in Management (Workplace Transformation)
2020-2022
Emma Fernandes Skills
- Budgeting & Forecasting
- Business Process Mapping
- Business Transformation
- Change Management
- Circular Models
- Coaching and leadership development
- Customer Experience Design
- Customer Experience Management
- Customer Experience Transformation
- Design Thinking
- Event Management
- Human Resources
- IT Enabled Business Transformation
- Leading transformational change
- Lean Methodologies
- Multi-Store Operations
- Operational Excellence
- Operations Management
- Organizational Culture
- Policy Development
- Project Management
- Requirements Analysis
- Risk Management
- Root Cause Analysis
- Service Design
- Strategy
- Training & Development
- Visual Merchandising
Emma Fernandes Summary
- Emma Fernandes, based in North Melbourne, VIC, AU, is currently a Change and Communications Co-ordinator ERP at Yarra City Council. Emma Fernandes brings experience from previous roles at Kingston City Council, Blackhearts & Sparrows and Fernandes & Ghaie Wine Imports . Emma Fernandes holds a 2022 - 2024 Master of Business Administration - MBA @ Swinburne University of Technology. With a robust skill set that includes Budgeting & Forecasting, Business Process Mapping, Business Transformation, Change Management, Circular Models and more. Emma Fernandes has 2 emails on RocketReach.
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