Emma Faller Email
Customer Service and Support Director @ Arcadis
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Emma Faller Location
- Hove, GB
Emma Faller Work
- 2022 -now Customer Service and Support Director @
- 2021 -2022 Head of Service Delivery Management @
- 2018 -2021 Head of IT Service Transformation @
- 2017 -2018 Operations Delivery Manager @
- 2015 -2017 ICT Service Support Manager @
- 2014 -2015 Service Operation Manager @ PAV i.t. Services Ltd
- 2013 -2014 Service Delivery Team Leader @
- 2008 -2012 IT Service Desk Manager @
- 2004 -2008 Infrastructure Support Analyst @
- 2000 -2003 Helpdesk and Desktop Support @
- 1998 -1999 IT Engineer @ CGU Life
Emma Faller Education
- University of Sunderland 1992-1996
Emma Faller Skills
- ITIL
- IT Service Management
- Incident Management
- Change Management
- Service Desk
- Service Delivery
- Technical Support
- Active Directory
- Management
- Citrix
- IT Management
- IT Operations
- Software Documentation
- Resource Management
- Infrastructure
- Team Management
- Leadership
- Stakeholder Management
- ITIL v3 Service Operation
- SDI Service Desk Manager
- ITIL v3 Foundation
- ITIL v2 Foundation
- ITIL V3 Expert
- Windows Server
Emma Faller Summary
- Emma Faller, based in Hove, GB, is currently a Customer Service and Support Director at Arcadis. Emma Faller brings experience from previous roles at Southern Water, acrinax, Orbis partnership and East Sussex County Council. Emma Faller holds a 1992 - 1996 University of Sunderland. With a robust skill set that includes ITIL, IT Service Management, Incident Management, Change Management, Service Desk and more. Emma Faller has 3 emails on RocketReach.
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