Emma Cooper Email
Senior CRM Lead @ Second Step
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Emma Cooper Location
- Kirkcaldy, GB
Emma Cooper Work
- Senior CRM Lead @ (April 2020 - Present)
- Senior CRM Project Lead @ (April 2020 - June 2023)
- Currently seeking new oppotunities @ EX (August 2018 - April 2020)
- Project Manager @ Sword Apak (November 2012 - July 2018)
- . @ Currently seeking new role (July 2012 - November 2012)
- IT Team Leader @ Reliance Secure Task Management LTD (April 2006 - July 2012)
Emma Cooper Education
- Broadoak Secondary School 1987-1994
Emma Cooper Skills
- Certified Salesforce Administrator
- User Requirements
- Data Migration
- Data Access
- Custom Reports
- Requirements Management
- Requirements Gathering
- Requirements Analysis
- Data Management
- Salesforce Lightning
- Salesforce Training
- Salesforce.com Administration
- Sla
- Active Directory
- ITIL
- Blackberry Enterprise Server
- Customer Service
- Building Relationships
- IT Service Management
- ISO 27001
- Change Management
- Service Desk
- PRINCE2
- Project Delivery
- Project Management
- PMO
- Project Portfolio Management
- Software Project Management
- IT Management
- Communication
- Foundation Certificate in IT Service Management
- Incident Management
- Service Delivery
- IT Operations
- Outsourcing
- Iso 9000
- Team Leadership
- Business Process Improvement
- Stakeholder Management
- Team Management
- Information Technology
- Coaching
- Training Delivery
- Strategy
- Testing
- Software Development Life Cycle (SDLC)
- Business Process
- Agile Methodologies
- Resource Management
- ISO 9001
- Security Audits
- Management
Emma Cooper Summary
- Emma Cooper, based in Kirkcaldy, GB, is currently a Senior CRM Lead at Second Step. Emma Cooper brings experience from previous roles at Second Step, EX, Sword Apak and Currently seeking new role. Emma Cooper holds a 1987 - 1994 Broadoak Secondary School. With a robust skill set that includes Certified Salesforce Administrator, User Requirements, Data Migration, Data Access, Custom Reports and more. Emma Cooper has 2 emails on RocketReach.
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