Emma Burns's Location
Ottawa, ON, CA
Emma Burns's Work
- Director, Contact Centre Operations @ SIRVA BGRS Worldwide, Inc.
- Senior Operations Manager @ NTT
- Operations Manager @ NTT
- Senior Team Leader @ Millennium 1 Solutions
- Team Leader @ HML
- Support Worker @ LANARKSHIRE RAPE CRISIS CENTRE
- Team Leader @ Millennium 1 Solutions
- Non-Medical Support Worker @ University of Strathclyde
- Graduate Teaching Assistant @ University of Strathclyde
- Team Manager @ Tesco Bank
Emma Burns's Education
- University of Strathclyde
Master of Science (MSc) (Research Methods in Psychology)
2012 - 2013 - University of Strathclyde
BA (Hons) (Psychology)
2008 - 2012
Emma Burns's Skills
- Management
- Performance Management
- Team Leadership
- Coaching
- Leadership
- Customer Service
- Change Management
- Call Centers
- Employee Engagement
- Team Management
Emma Burns's Summary
Emma Burns, based in Ottawa, ON, CA, is currently a Director, Contact Centre Operations at SIRVA BGRS Worldwide, Inc., bringing experience from previous roles at NTT, Millennium1 Solutions and HML. Emma Burns holds a 2012 - 2013 Master of Science (MSc) in Research Methods in Psychology @ University of Strathclyde. With a robust skill set that includes Management, Performance Management, Team Leadership, Coaching, Leadership and more, Emma Burns contributes valuable insights to the industry. Emma Burns has 2 emails and 1 mobile phone number on RocketReach.
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