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Emma Browne Work
Director Product Support @ (March 2025 - Present)
Senior Manager, Product Support @ (February 2022 - March 2025)
Product Operations Manager @ (July 2019 - March 2022)
Global Lead, Tier 2 Escalations (Experts) - Product Operations @ (August 2018 - June 2019)
Senior Team Lead, Customer Operations @ (October 2014 - June 2019)
Customer Care Supervisor @ (February 2014 - October 2014)
Customer Care Specialist @ (July 2013 - February 2014)
Digital Media Support Specialist @ (January 2013 - July 2013)
Trainer and Supervisor for Microsoft Xbox @ Stream Global Services (September 2011 - January 2013)
Technical Support Agent for Microsoft Xbox @ Stream Global Services (September 2010 - December 2011)
Sales Supervisor @ (October 2006 - February 2010)
Secretary @ Dr Rafters Surgery (April 2005 - September 2006)
Emma Browne Education
Irish Times Training
Diploma (Digital Marketing)
2017-2017
Technological University Dublin
Bachelor of Business (Management)
2006-2010
Ballinteer Community School
Leaving Certificate
1997-2003
Emma Browne Skills
Accounting
Agile Methodologies
Agile Project Management
Business Case Preparation
CMS
CRM
Capacity Planning
Coaching
Communication
Curriculum Development
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Cybersecurity
Digital Marketing
Digital Strategy
Director level
Employee Training
English
Event Planning
Google Apps
Interpersonal Skills
Key Performance Indicators
Leadership
Management
Mentoring
Microsoft Excel
Microsoft Office
Operations
Performance Management
PowerPoint
Problem Solving
Program Management
Project Management
Project Management Office (PMO)
Project Planning
Recruiting
Research
Scrum
Search Engine Optimization (SEO)
Social Media
Social Media Marketing
Software as a Service (SaaS)
Strategic Planning
Team Building
Team Leadership
Team Management
Technical Support
Time Management
Training
Training Delivery
Windows
Emma Browne Summary
Emma Browne, is currently a Director Product Support at Squarespace. Emma Browne brings experience from previous roles at Squarespace. Emma Browne holds a 2017 - 2017 Diploma in Digital Marketing @ Irish Times Training. With a robust skill set that includes Accounting, Agile Methodologies, Agile Project Management, Business Case Preparation, CMS and more. Emma Browne has 2 emails and 2 mobile phone numbers on RocketReach.
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