Emma Baxter Email
Head of Research and Insight @ Coventry Building Society
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Emma Baxter Location
- Royal Leamington Spa, GB
Emma Baxter Work
- Head of Research and Insight @ (February 2024 - Present)
- Head of Voice of the Customer and employee @ (April 2019 - January 2024)
- Head of Customer Experience and Research @ (September 2019 - February 2020)
- Head of Market Research @ (June 2014 - September 2019)
- Director @ Emma Baxter Consulting (September 2013 - May 2014)
- Team Manager - Healthcare and Corporate @ (February 2008 - July 2013)
- Team Manager - Brand and Communications @ (September 2007 - January 2008)
- Account Insight Manager @ (January 2005 - January 2007)
- Research Manager @ (February 2001 - September 2005)
- Senior Researcher @ Millward Brown (September 1997 - March 2001)
Emma Baxter Education
- Lancaster University
Bachelor of Science (BSc) (Marketing)
1993-1997
Emma Baxter Skills
- Advertising Research
- Brand Development Strategy
- Brand Equity
- Change Management
- Coaching
- Consumer Behaviour
- Customer Experience
- Customer Insight
- Customer Satisfaction
- Customer journey mapping
- Employee Engagement
- Employee Relations
- Financial Services
- Graduate Recruitment
- Human Resources
- Line Management
- Management
- Market Research
- Marketing Research
- Marketing Strategy
- Net Promoter Score
- Performance Management
- Qualitative Research
- Quantitative Research
- Questionnaire Design
- Recruiting
- Relationship Management
- Resource Allocation
- Segmentation
- Strategy
- Team Management
Emma Baxter Summary
- Emma Baxter, based in Royal Leamington Spa, GB, is currently a Head of Research and Insight at Coventry Building Society. Emma Baxter brings experience from previous roles at Coventry Building Society and Emma Baxter Consulting. Emma Baxter holds a 1993 - 1997 Bachelor of Science (BSc) in Marketing @ Lancaster University. With a robust skill set that includes Advertising Research, Brand Development Strategy, Brand Equity, Change Management, Coaching and more. Emma Baxter has 2 emails on RocketReach.
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