Emma Battman Email
Customer Success Team Lead @ Passenger
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Emma Battman Location
- Ferndown, GB
Emma Battman Work
- Customer Success Team Lead @ (May 2024 - Present)
- Customer Success Manager @ (January 2021 - May 2024)
- Account Executive @ (November 2020 - January 2021)
- Senior Account Manager @ (October 2017 - August 2020)
- Senior Project Manager @ (March 2017 - October 2017)
- Design Manager @ (October 2013 - March 2017)
- Project Manager @ (June 2013 - October 2013)
- Event Media and Communications Assistant @ (January 2013 - January 2013)
- Operations Executive @ (July 2011 - August 2012)
Emma Battman Education
- Bournemouth University
BAHon (Events Management)
2009-2013 - St James Catholic High School 2002-2009
Emma Battman Skills
- Account Management
- Account Planning
- Accountability
- B2B
- Business Consulting
- Business Metrics
- Commercial Growth
- Coordinating Events
- Corporate Events
- Customer Engagement
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Success
- Email Marketing
- Event Management
- Event Planning
- Exhibition Stands
- Graphic Design
- Integrated Marketing
- Live Events
- Management
- Marketing
- Marketing Communications
- Microsoft Excel
- Microsoft Outlook
- ON24
- Onboarding
- Project Management
- Project Planning
- Relationship Building
- Relationship Development
- Sales Process
- Social Media
- Social Media Marketing
- Software as a Service (SaaS)
- Voice of the Customer
- Webinars
- WordPress
- client retention
- customer centricity
- customer success management
- difficult conversations
- strategic account planning
Emma Battman Summary
- Emma Battman, based in Ferndown, GB, is currently a Customer Success Team Lead at Passenger. Emma Battman brings experience from previous roles at Passenger and Quadrant2Design. Emma Battman holds a 2009 - 2013 BAHon in Events Management @ Bournemouth University. With a robust skill set that includes Account Management, Account Planning, Accountability, B2B, Business Consulting and more. Emma Battman has 1 emails on RocketReach.
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