Customer Experience Program Manager @ (March 2024 - February 2026)
Head of Customer Experience and Success @ (June 2022 - October 2023)
Head Of Customer Experience @ (June 2021 - May 2022)
Head Of Customer Experience @ (June 2017 - June 2021)
Independent Consultant @ Juicero (June 2016 - July 2016)
Director of Customer Operations @ (October 2013 - February 2016)
Senior Operations Manager @ (March 2013 - October 2013)
Operations Manager @ (May 2011 - March 2013)
Emily van Meter Education
Ohio University
School of Human and Consumer Sciences (Retail Merchandising)
2003-2006
Emily van Meter Skills
Operational Planning
Decision-Making
Problem Solving
Coaching & Mentoring
Interpersonal Skills
Cross-functional Team Leadership
Process Improvement
Budgeting
Merchandising
Fashion
Store Management
Visual Merchandising
Retail
Customer Service
Apparel
Social Networking
Inventory Management
E-commerce
Luxury Goods
Trend Analysis
AI for Customer Service
Artificial Intelligence (AI)
Automation
CX Enablement
CX Operations
Chatbot Optimization
Communication
Consumer Insight
Customer Experience
Customer Insight
Customer Loyalty
Customer Retention Strategy
Customer Support
Facebook
Knowledge Management
Leadership
Management
Marketing
Operational Systems Design
Program Management
Social Media
Team Leadership
Voice of the Customer
Zendesk
Emily van Meter Summary
Emily van Meter, based in San Francisco, CA, US, is currently a Manager, Customer Experience Programs and Enablement at Thistle. Emily van Meter brings experience from previous roles at Thistle, Cradlewise Inc., Good Eggs and Raised Real (Acquired by Once Upon a Farm). Emily van Meter holds a 2003 - 2006 School of Human and Consumer Sciences in Retail Merchandising @ Ohio University. With a robust skill set that includes Operational Planning, Decision-Making, Problem Solving, Coaching & Mentoring, Interpersonal Skills and more. Emily van Meter has 2 emails and 2 mobile phone numbers on RocketReach.
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