Emily Mann Email & Phone Number
CX and Managed Services Director - UK SLT @ Claranet
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Emily Mann Location
- Bristol, England, GB
Emily Mann Work
- 2023 - now CX and Managed Services Director - UK SLT @
- 2019 - 2023 Director Of Customer Service @
- 2017 - 2019 Head Of Customer Service @
- 2013 - 2019 Head of Service Management @
- 2012 - now Manager, Service Management @ Star Technology Services Ltd
- 2011 - 2012 Customer Service Manager @
- 2007 - 2011 Business Development Manager @
- 2007 - 2007 Service Delivery Manager @
- 1998 - 2007 Revenue Retention Manager @ Star
- 1999 - 2003 Regional Client Services Manager @ Star
- 1999 - 1999 Client Services Executive @ Star
- 1999 - 1999 Client Services Team Leader @ Star
- 1998 - 1998 Senior Account Manager @ HPI
- 1998 - 1998 Support Desk Executive @ Star
- 1997 - 1998 Systems Tester @ HPI / Equifax
- 1997 - 1997 Complaints Manager @ HPI
- 1997 - 1997 Customer Services Executive @ HPI
- 1995 - 1996 Travel Consultant @ Co-op Travelcare
Emily Mann Education
- Open University
(Management)
2001 - 2003 - Cricklade College, Andover 1993 - 1995
Emily Mann Skills
- People Management
- Customer Experience
- Change Management
- Teamwork
- Customer Satisfaction
- Customer Service
- Account Management
- Team Leadership
- Customer Relations
- Service Delivery
- Performance Management
- Team Management
- Problem Solving
- Management
- Business Development
- ITIL
- CRM
- Coaching
- Business Strategy
- Cloud Computing
- Service Management
- B2B
- Incident Management
- Outsourcing
- IT Service Management
- Sla
- Customer Retention
- Social Networking
- Recruiting
- Managed Services
- Integration
- Social Media
- Data Center
- International Relations
- Leadership
- Business Process
- Contract Negotiation
- Project Planning
Emily Mann Summary
- Emily Mann, based in Bristol, England, GB, is currently a CX and Managed Services Director - UK SLT at Claranet. Emily Mann brings experience from previous roles at Claranet and Star Technology Services Ltd. Emily Mann holds a 2001 - 2003 Open University. With a robust skill set that includes People Management, Customer Experience, Change Management, Teamwork, Customer Satisfaction and more. Emily Mann has 3 emails and 2 mobile phone numbers on RocketReach.
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