Emily Mann Email & Phone Number
CX and Managed Services Director - UK SLT @ Claranet
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Emily Mann Location
- Bristol, England, GB
Emily Mann Work
- CX and Managed Services Director - UK SLT @ (March 2023 - Present)
- Director Of Customer Service @ (July 2019 - March 2023)
- Head Of Customer Service @ (April 2017 - August 2019)
- Head of Service Management @ (February 2013 - June 2019)
- Manager, Service Management @ Star Technology Services Ltd (March 2012 - Present)
- Customer Service Manager @ (February 2011 - March 2012)
- Business Development Manager @ (October 2007 - February 2011)
- Service Delivery Manager @ Star technology Group (January 2007 - October 2007)
- Revenue Retention Manager @ Star (October 1998 - October 2007)
- Regional Client Services Manager @ Star (January 1999 - January 2003)
- Client Services Executive @ Star (January 1999 - January 1999)
- Client Services Team Leader @ Star (January 1999 - January 1999)
- Senior Account Manager @ HPI (January 1998 - August 1998)
- Systems Tester @ HPI (January 1997 - January 1998)
- Complaints Manager @ HPI (January 1997 - January 1997)
- Customer Services Executive @ HPI (January 1997 - January 1997)
- Support Desk Executive @ Star (January 1998 - January 1998)
- Travel Consultant @ Co-op Travelcare (January 1995 - January 1996)
Emily Mann Education
- Open University
(Management)
2001-2003 - Cricklade College, Andover 1993-1995
Emily Mann Skills
- Account Management
- B2B
- Business Development
- Business Process
- Business Strategy
- CRM
- Change Management
- Cloud Computing
- Coaching
- Contract Negotiation
- Customer Experience
- Customer Relations
- Customer Retention
- Customer Satisfaction
- Customer Service
- Data Center
- IT Service Management
- ITIL
- Incident Management
- Integration
- International Relations
- Leadership
- Managed Services
- Management
- Outsourcing
- People Management
- Performance Management
- Problem Solving
- Project Planning
- Recruiting
- SLA
- Service Delivery
- Service Management
- Social Media
- Social Networking
- Team Leadership
- Team Management
- Teamwork
Emily Mann Summary
- Emily Mann, based in Bristol, England, GB, is currently a CX and Managed Services Director - UK SLT at Claranet. Emily Mann brings experience from previous roles at Claranet and Star Technology Services Ltd. Emily Mann holds a 2001 - 2003 Open University. With a robust skill set that includes Account Management, B2B, Business Development, Business Process, Business Strategy and more. Emily Mann has 2 emails and 2 mobile phone numbers on RocketReach.
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