Emily L. Email
Client Operations and Post-Sales Account Lead (APAC) @ Innovare Group
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Emily L. Location
- Jakarta, Indonesia
Emily L. Work
- Client Operations and Post-Sales Account Lead (APAC) @ (October 2018 - Present)
- Client Operations and Post-Sales Account Assistant (APAC) @ (October 2016 - September 2018)
- Account Manager @ PT. Indo Java Makmur (sub-branch of Innovare Group Pte Ltd (January 2018 - Present)
- Assistant Account Manager @ PT. Indo Java Makmur (sub-branch of Innovare Group Pte Ltd (January 2016 - January 2018)
- English Teacher @ (July 2016 - September 2016)
- Personal Assistant @ (February 2015 - February 2016)
- Personal Assistant @ dharma Pusaka (Prudential Agency), Jakarta (January 2015 - January 2016)
Emily L. Skills
- Account Management
- Administration
- Administrative Assistance
- Analytical Skills
- Building Business Relationships
- Building Long-term Relationships
- Business Analysis
- Business Development
- Business Intelligence (BI)
- Business Strategy
- Business-to-Business (B2B)
- CRM Integration
- Client Development
- Client Maintenance
- Client Relations
- Client Services
- Client-focused
- Communication
- Complaint Management
- Contract Management
- Contract Negotiation
- Costumer Support
- Critical Thinking
- Customer Experience
- Customer Experience Management
- Customer Issue Management
- Customer Management
- Customer Relationship Management (CRM)
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Data Analytics
- Database Administration
- Event Planning
- Exceeding Customer Expectations
- Executive Administrative Assistance
- Gaining Commitment
- Helping Clients Succeed
- Human Resources (HR)
- Integration
- Internal Communications
- International Business
- International Business Consulting
- International Relations
- Interpersonal Skills
- Issue Resolution Management
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Negotiation
- Offboarding
- Office Administration
- Operational Efficiency
- Operations Management
- Organization Skills
- Organizational Dynamics
- Payment Services
- Payroll
- Payroll Management
- Positive Work Environment
- Problem Solving
- Professional Organizing
- Project Coordination
- Project Management
- Project Management Office (PMO)
- Public Speaking
- ROI Optimization
- Reporting
- Research
- Service Delivery Management
- Streamlining Process
- Team Leadership
- Teamwork
- Think & Act Strategically
- Time Management
- Workforce Management
Emily L. Summary
- Emily L., based in Jakarta, Indonesia, is currently a Client Operations and Post-Sales Account Lead (APAC) at Innovare Group. Emily L. brings experience from previous roles at Innovare Group, PT. Indo Java Makmur (sub-branch of Innovare Group Pte Ltd and Tic Tac Talk. With a robust skill set that includes Account Management, Administration, Administrative Assistance, Analytical Skills, Building Business Relationships and more.
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