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Emily-Jane Phillips Location
England, United Kingdom
Emily-Jane Phillips Work
Principal IT Service Manager @ (May 2025 - Present)
IT Service Manager @ (March 2023 - May 2025)
Service Delivery Specialist @ (May 2020 - March 2023)
IT Service Delivery Manager @ (April 2016 - May 2020)
IT Service Delivery Lead @ (July 2014 - March 2016)
IT Service Desk Team Leader @ (January 2014 - July 2014)
Software Tester @ (September 2012 - January 2014)
IT Service Desk Analyst @ (October 2011 - September 2012)
Second Line Support Engineer @ (September 2009 - October 2011)
Emily-Jane Phillips Education
Godalming College
(Business)
2007-2007
Emily-Jane Phillips Skills
ITIL Certified
ITIL Process
ISTQB Certified
Prince Practitioner
Relationship Development
Management
ITIL Implementation
Project Delivery
Active Directory
IT Strategy
Stakeholder Management
Microsoft Word
Process Management
Leadership
Customer Service
IT Management
Business Process Improvement
Program Management
PRINCE2
Team Management
Supplier Relationship Management
Business Analysis
Integration
Team Leadership
ITIL
Customer Relationship Management Crm
Supplier Management
KPI implementation
IT Service Management
Business Relationship Management
Service Delivery
Change Management
Customer Relationship Management
Mimecast
Microsoft Exchange
ITIL Service Strategy
Project Management
Microsoft Office
Account Management
Networking
Windows Server
Emily-Jane Phillips Summary
Emily-Jane Phillips, based in England, United Kingdom, is currently a Principal IT Service Manager at Allianz UK. Emily-Jane Phillips brings experience from previous roles at Allianz UK, Iglu.com and BAE Systems Applied Intelligence. Emily-Jane Phillips holds a 2007 - 2007 Godalming College. With a robust skill set that includes ITIL Certified, ITIL Process, ISTQB Certified, Prince Practitioner, Relationship Development and more. Emily-Jane Phillips has 1 emails on RocketReach.
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