Emily Hunter Email & Phone Number
Director, Project Management, Global Contact Center Technology @ John Hancock Financial Services
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Emily Hunter Location
- Portsmouth, NH, US
Emily Hunter Work
- Director, Project Management, Global Contact Center Technology @ (June 2026 - Present)
- Director, Digital Strategy AI and Automation, Global Contact Centers @ (June 2025 - June 2026)
- Director, Long Term Care Call Center @ (February 2024 - June 2025)
- Director, Digital Strategic Initiatives, US Contact Centers @ (November 2022 - February 2024)
- Director, Digital Payments @ (February 2021 - November 2022)
- Senior Product Manager, Customer Service Value Stream @ (May 2019 - February 2021)
- Manager, Annuities Segment @ (December 2016 - May 2019)
- Workforce Manager, Annuities, Long Term Care, Vitality and Life Insurance Segments @ (January 2013 - February 2017)
Emily Hunter Education
- Berkeley College
Executive Education
2019-2020 - YW Boston
InclusionBoston (Diversity, Equity, Inclusion)
2020-2020 - The Partnership
Leadership (Intercultural/Multicultural and Diversity Studies)
2019-2019 - Southern New Hampshire University
Master of Science - MS (Management)
2014-2017 - University of New Hampshire
Bachelor of Arts (Psychology)
2006-2011 - Pinkerton Academy 2004-2006
- Southern New Hampshire University
Master of Business Administration
Emily Hunter Skills
- Leadership
- Public Speaking
- Employee Training
- Psychology
- Customer Service
- Management
- Training
- Time Management
- Interviews
- Social Networking
- Team Leadership
- Marketing
- Team Management
- Customer Satisfaction
- Team Building
- Social Media Marketing
- Account Management
- Project Management
- Employee Relations
- Strategic Planning
- AI Agents
- AI Productivity
- AI Software Development
- AI Solutions
- AI for Business
- AI for Business Analysis
- AWS Security
- Agile Project Management
- Analysis
- Anthropic Claude
- Artificial Intelligence (AI)
- Artificial Intelligence for Business
- Artificial Intelligence for Design
- Business Analysis
- Business Process Improvement
- Business Strategy
- Call Centers
- ChatGPT
- Claude Skills
- Cloud Infrastructure
- Customer Experience
- Data Analysis
- Data Analytics
- DevOps
- Event Management
- Finance
- Financial Analysis
- Financial Modeling
- Forecasting
- Generative AI
- Generative AI Tools
- Hiring
- Insurance
- Interpersonal Skills
- Leadership Development
- Machine Learning
- Microsoft Copilot
- Microsoft Excel
- Operations Management
- Organizational Development
- Performance Management
- PowerPoint
- Problem Solving
- Process Improvement
- Product Design
- Project Leadership
- Risk Management
- SharePoint
- Social Media
- Software Design Patterns
- Solution Architecture
- Statistics
- Strategy
- Team Motivation
- Vibe Coding
- Workflow Automation
- Workforce Management
Emily Hunter Summary
- Emily Hunter, based in Portsmouth, NH, US, is currently a Director, Project Management, Global Contact Center Technology at John Hancock. Emily Hunter brings experience from previous roles at John Hancock. Emily Hunter holds a 2019 - 2020 Executive Education @ Berkeley College. With a robust skill set that includes Leadership, Public Speaking, Employee Training, Psychology, Customer Service and more. Emily Hunter has 2 emails and 1 mobile phone numbers on RocketReach.
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Top John Hancock Financial Services Employees
Kartik Sakthivel
Chief Information Officer
Dover, NH, US
Scott Kushner
Managing Director, Power and Infrastructure
Boston, MA, US
Wes Locke
Managing Director
Boston, MA, US
Andrew Mazze
Managing Director
Boston, MA, US
Brooks Tingle
President and CEO, John Hancock
Boston, MA, US
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United States
Matt Beck
Managing Director
Boston, MA, US
Jasvinder Khera
Chief Information Security Officer
Swampscott, MA, US
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