Emily Estes Email & Phone Number
Vice President Service Excellence @ LegalShield
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Emily Estes Location
- Gilbert, AZ, US
Emily Estes Work
- Vice President Service Excellence @ (February 2026 - Present)
- Sr. Director, Customer Experience Delivery @ (October 2023 - February 2026)
- Vice President, Support Operations @ (April 2023 - October 2023)
- Senior Director, Global Support Operations @ (April 2021 - April 2023)
- Director Customer Support @ (October 2019 - April 2021)
- Assistant Vice President, Customer Service @ (May 2019 - October 2019)
- Director, Contact Center Customer Experience and Operations @ (December 2016 - May 2019)
- Senior Operations Manager, Support @ (January 2016 - October 2016)
- Customer Service Operations Manager, Customer Experience, Self-Service and Social Media @ (March 2015 - January 2016)
- Customer Service Operations Manager, Corporate Accounts @ (April 2011 - March 2014)
- Customer Service Manager, Gilead Sciences @ (August 2010 - April 2011)
- Call Center Manager @ (July 2006 - May 2008)
- Call Center Supervisor @ (January 2005 - February 2006)
- Customer Service Representative @ (July 2004 - January 2005)
Emily Estes Education
- University of Arizona
Bachelor of Organizational Leadership (BBA)
2026 - Springboro High
Honors
Emily Estes Skills
- Budgets
- Business Development
- Business Process Improvement
- Business Strategy
- Coaching
- Contact Centers
- Cost Savings Strategies
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Employee Engagement
- Employee Training
- Event Planning
- Executive Management
- Forecasting
- Human Resource Development
- Human Resources
- Leadership
- Leadership Development
- Management
- Marketing
- Nonprofits
- Operations Management
- Policy
- Process Improvement
- Program Management
- Project Planning
- Public Speaking
- Recruiting
- Revenue Generation
- Sales
- Sales Management
- Six Sigma
- Social Media
- Social Media Integration
- Social Media Marketing
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Training
Emily Estes Summary
- Emily Estes, based in Gilbert, AZ, US, is currently a Vice President Service Excellence at LegalShield. Emily Estes brings experience from previous roles at BILL and Thumbtack. Emily Estes holds a Bachelor of Organizational Leadership (BBA) @ University of Arizona. With a robust skill set that includes Budgets, Business Development, Business Process Improvement, Business Strategy, Coaching and more. Emily Estes has 1 emails and 2 mobile phone numbers on RocketReach.
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