Long Term Substitute Teacher @ (January 2025 - June 2025)
Staffing Manager @ (September 2024 - January 2025)
Center Manager @ (February 2024 - September 2024)
Branch Manager @ (November 2022 - January 2024)
Manager of Customer Service and Inside Sales Team @ (February 2022 - November 2022)
Assistant Manager of Customer Engagement Department @ (January 2022 - February 2022)
Customer Engagement and Pricing Specialist @ (October 2020 - January 2022)
Retail Management @ (February 2014 - January 2022)
Commercial Account Manager @ FoodServiceWarehouse.com (June 2010 - October 2011)
Promotional Coordinator @ (February 2009 - February 2011)
Customer Care Specialist II @ (January 2009 - March 2010)
Regional Account Coordinator and IDB Clarins Cosmetics @ Dillard's (April 2006 - September 2008)
Emily Cooley Education
Metropolitan State University of Denver
Bachelor of Arts - BA (Communication, with a minor in Journalism and Media Production)
Emily Cooley Skills
Internal Communications
Customer Contact
Territory Management
Beauty
Thinking Skills
Critical Thinking
Building Trust
Influential Communicator
Service Standards
Sales Territory Management
Long-term Customer Relationships
Sales Presentations
Product Training
Demos
Contact Lists
Oral Communication
Strategic Communications
Development Of Employees
Corporate Social Media
Microsoft Outlook
Public Speaking
Grammar
Writing
Social Media
Fact-Based Selling
Strategic Planning
Product Demonstration
Sales Performance
Performance Reviews
Expense Management
Skill Development
Quickness
Team Productivity
Business Acumen
Guest Satisfaction
Reservations
Team Performance
Clienteling
English
Profitable Growth
Payroll Administration
Office Operations
Customer Interaction
Phone Etiquette
Key Performance Indicators
Order Entry
Written Correspondence
Resolving Issues
Customer Engagement
Customer Success
Multitasking
Customer Retention
Key Client Relationships
Call Center Administration
Training and Development (HR)
Customer Support
Computer Literacy
Written Communication
Teamwork
Negotiation
Research Skills
Team Leadership
Team Management
Customer-Focused Service
Creative Problem Solving
Merchandising
Quality Metrics
Contact Centers
Customer Experience
Business Development
Team Motivation
Customer Service Management
Interpersonal Skills
Build Strong Relationships
Problem Solving
Presentation Skills
Objection Handling (Sales)
Metrics Driven
Communication
Coaching & Mentoring
Skilled Multi-tasker
Presentations
Quality Control
Coaching
Call Quality
Account Management
Inside Sales
Client Relationship Building
CRM
Customer Service
Sales Operations
Management
Marketing
Sales
Salesforce.com
Sales Management
Leadership
Selling
Training
Retail
Client Relationship
Emily Cooley Summary
Emily Cooley, based in Denver, CO, US, is currently a Maintenance Sales Representative at Tolin Mechanical Systems. Emily Cooley brings experience from previous roles at UniFirst Corporation, Kelly Education, Verstela and European Wax Center. Emily Cooley holds a Bachelor of Arts - BA in Communication, with a minor in Journalism and Media Production @ Metropolitan State University of Denver. With a robust skill set that includes Internal Communications, Customer Contact, Territory Management, Beauty, Thinking Skills and more. Emily Cooley has 3 emails and 1 mobile phone numbers on RocketReach.
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