Director, Enterprise and Mid Market Customer Success @ (June 2017 - February 2018)
Head of Customer Success, Demandforce @ (June 2016 - May 2017)
Manager, Customer Success @ (May 2015 - June 2016)
Customer Success Manager @ (October 2014 - May 2015)
Account Executive @ (August 2013 - October 2014)
Account Executive @ (June 2012 - July 2013)
Emily Cid Education
University at Buffalo
Bachelor of Arts (B.A.) (Speech and Hearing Science)
2009-2011
State University of New York at Fredonia
Bachelor of Arts (B.A.) (Music Performance)
2002-2006
Emily Cid Skills
Healthcare
Community Outreach
Customer Service
Public Speaking
Non-profits
Microsoft Office
Event Planning
Microsoft Word
Social Media
PowerPoint
Recruiting
Social Networking
Sales
Nonprofits
Online Advertising
Account Management
Cold Calling
Social Media Marketing
Facebook
Outlook
Time Management
Email Marketing
Customer Retention
Marketing Communications
Online Marketing
New Business Development
Lead Generation
CRM
Teaching
Networking
Advertising
Sales Presentations
Salesforce.com
Training
Direct Sales
User Adoption
Leadership
Customer Engagement
Marketing
Team Leadership
Cross-functional Team Leadership
Business Development
Business Reviews
Change Management
Churn Management
Coaching
Competitive Intelligence
Customer Advocacy
Customer Education
Customer Journey Mapping
Customer Marketing
Customer Success
Customer Success Leadership
Customer Success Operations
Data Analysis
Demand Generation
Event Marketing
Gainsight
Global Cross-Functional Team Leadership
Go-to-Market Strategy
Growth
Growth Strategies
Leadership Development
Marketing Event Planning
Marketing Strategy
Negotiation
Net Promoter Score
Product Marketing
Professional Services
Relationship Building
Scaled Customer Success
Strategic Planning
Strategy
Voice of the Customer
community
customer success software
upsell
Emily Cid Summary
Emily Cid, based in San Francisco, CA, US, is currently a VP of Customer Success at Champion. Emily Cid brings experience from previous roles at Interos Inc and data.ai (by Sensor Tower). Emily Cid holds a 2009 - 2011 Bachelor of Arts (B.A.) in Speech and Hearing Science @ University at Buffalo. With a robust skill set that includes Healthcare, Community Outreach, Customer Service, Public Speaking, Non-profits and more. Emily Cid has 2 emails and 3 mobile phone numbers on RocketReach.
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