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Emily Cartwright Location
Manchester, England, GB
Emily Cartwright Work
Head of Career Development @ (April 2024 - Present)
Operations Manager @ (November 2020 - April 2024)
Section Leader @ Tonik Energy (May 2017 - June 2020)
Member Services Manager @ Tonik Energy (May 2016 - May 2017)
First Line Helpdesk Manager @ (May 2015 - May 2016)
Team Manager - Customer Service @ (November 2014 - May 2015)
Emily Cartwright Education
Institute of Technology, Sligo
(Bsc (Hons) Interior Architecture)
2009-2011
St. Josephs Secondary School; Co. Mayo, Ireland
Leaving Certificate
2006-2008
St. Josephs Secondary School; Co. Mayo, Ireland
Junior Certificate
2002-2006
Emily Cartwright Skills
Call Centers
Call Center Development
Customer Service
Operations Management
Performance Management
Workforce Management
Customer Retention
SLA
Interviews
Disciplinaries
Microsoft Excel
Team Building
Team Leadership
Team Management
Team Motivation
Complaint Investigations
Quality Auditing
Customer Satisfaction
Management
Customer Experience
Outsourcing
Change Management
CRM
Stakeholder Management
Process Improvement
Coaching
Leadership
Time Management
Customer Relationship Management (CRM)
Business Process Improvement
Customer Relationship Management Crm
Public Speaking
Sales
Troubleshooting
Microsoft Office
Project Management
Social Media
People Management
People Development
Engaging People
Performance Improvement
Recruiting
Process Optimization
Customer Relationship Management
Emily Cartwright Summary
Emily Cartwright, based in Manchester, England, GB, is currently a Head of Career Development at Sigma Connected Group. Emily Cartwright brings experience from previous roles at The Sigma Connected Group, Tonik Energy and First Utility. Emily Cartwright holds a 2009 - 2011 Institute of Technology, Sligo. With a robust skill set that includes Call Centers, Call Center Development, Customer Service, Operations Management, Performance Management and more. Emily Cartwright has 1 emails on RocketReach.
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