Emil Licsi Email & Phone Number

Service Quality Management Head @ inCall Systems Pte Ltd

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Emil Licsi Location

Singapore

Emil Licsi Work

2020 - now Service Quality Management Head @
2018 - now Service Quality Manager @
2018 - 2020 Service Quality Management Head @
2014 - 2017 Senior Quality Assurance and Compliance Analyst @
2012 - 2014 Finance Services Executive @ arvato BERTELSMANN
2011 - 2012 Operations Manager @
2010 - 2011 Assistant Manager for Operations @
2010 - 2010 Performance Maximization Project Officer @
2009 - 2010 Performance Development Supervisor (Asst. Manager) - CARD SERVICES @
2006 - 2009 Performance Maximization and Development Coach (Sr. Team Manager) - CARD SERVICES @
2005 - 2006 Team Manager for Collections- Emerson Financial Services @ Sykes Asia Enterprise
2005 - 2006 Team Manager for Accounts Payable @ Sykes Asia Enterprise
2004 - 2005 Marketing Assistant (The Sharper Image) @
2003 - 2004 Customer Care Associate (AT and T) @ RMH Teleservices Asia-Pacific, Inc (now- NCO)
1988 - 2003 Verification Team Leader @ Equitable-PCI Bank (now BDO)

Emil Licsi Education

University of Santo Tomas
BS Commerce (Economics)
1982 - 1986
University of Sto Tomas
Bachelor's Degree in Commerce major in Ecomomics (Economics)
1982 - 1986

Emil Licsi Skills

Leadership
Call Centers
Program Management
Management
Performance Management
Analysis
Training
Quality Assurance
Process Improvement
Team Management
Team Leadership

Emil Licsi Summary

Emil Licsi, based in Singapore, is currently a Service Quality Management Head at inCall Systems Pte Ltd. Emil Licsi brings experience from previous roles at inCall Systems Pte Ltd, Accenture Pte Ltd and arvato BERTELSMANN. Emil Licsi holds a 1982 - 1986 BS Commerce in Economics @ University of Santo Tomas. With a robust skill set that includes Leadership, Call Centers, Program Management, Management, Performance Management and more. Emil Licsi has 2 emails and 3 mobile phone numbers on RocketReach.

Emil Licsi Emails

Found 2 emails

Emil Licsi Phone Numbers

Found 4 phone numbers

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