Operations Manager and Business Unit Head @ Convergys (May 2010 - September 2011)
Manager, Client Services @ Convergys (June 2007 - April 2010)
Manager, Service Level @ Convergys (October 2004 - May 2007)
Resource Analyst @ eTelecare Global Solutions (November 2002 - September 2004)
Resource Specialist @ eTelecare Global Solutions (September 2001 - November 2002)
Emerlene Tabangay Education
Miriam College
(International Studies)
1995-1999
Miriam College
Bachelor of Arts (International Studies)
Emerlene Tabangay Skills
Leadership
BPO
Program Management
Performance Management
Data Analysis
Workforce Management
Training
Operations Management
Analysis
Sales
Microsoft Office
Call Centers
Vendor Management
Service Delivery
Management
Process Improvement
Project Management
Program Implementation
Emerlene Tabangay Summary
Emerlene Tabangay, based in Canada, is currently a Head of Operations at LTVplus. Emerlene Tabangay brings experience from previous roles at LTVplus, Cornerstone Digital Marketing Consultancy Inc., Online work and Convergys. Emerlene Tabangay holds a 1995 - 1999 Miriam College. With a robust skill set that includes Leadership, BPO, Program Management, Performance Management, Data Analysis and more. Emerlene Tabangay has 1 emails on RocketReach.
Looking for a different Emerlene Tabangay?
Find contact details for 700 million professionals.