Emergency Flood Services Information

Emergency Flood Services is the company of choice for most insurance companies. We will work with your insurance company and your adjuster to help bring peace to your home. We will even pay your deductible for you (up to $500.00) so there will be no cost to you. When homeowners first contact us, we educate them on the insurance process. This includes what is typically covered and not covered, based on our experience. Every policy is different so our team at Emergency Flood Services takes the time to advise the homeowner to talk to their agent and/or adjuster to get specifics. Often our team members prefer to advise them that if the problem seems minor to let us come take a look at it first. Often times the problem is not as bad as it seems and can be handled without the need to file a claim. Once a claim is filed, it is on your insurance record and can adversely affect you. If you are going to file a claim we want to make sure it is worth it and you can get all the benefits out of it. Our highly trained team will educate the homeowner on what to say and not say when filing a claim. The wording used to file a claim and speak with your adjuster is important. The wrong thing said can get your claim denied. The next phase is to advise the homeowner and adjuster on proper procedure for the mitigation of water damage. This includes things like advising whether a damaged hardwood floor is salvageable or if damaged cabinetry is reparable or need to be replaced. We also are the advocate for the homeowner. Homeowner's insurance is not in the business of handing out money. Often times we must work on behalf of the homeowner to make sure that they receive what is due them on the claim. We work for the homeowner, NOT the insurance company. We want to make sure you receive every dollar possible if you file a claim.