Emerald Document Imaging Information

Emerald Document Imaging is headquartered in Farmingdale, Long Island with office branches in Ronkonkoma and New York City. We offer the best printers, copiers, scanners, fax, and software solutions from Ricoh and Canon, as well as record management services. Our mission is to bring business technology to life in our community and do it better than anyone else with trust and accountability. Written in bold letters on the wall of our office is “Be Good. Be Fun. Be Accountable”. This is Team Emerald’s motto. We believe that our own company culture greatly impacts our customers’ businesses and the community around us. SERVICE COMMITTMENT: 1. PROVEN PRODUCTION PRINT VENDOR: Emerald has a focused commitment to being a full service production partner with a comprehensive suite of printers, software and advanced finishing options. 2. COMPLETE DOCUMENT MANAGEMENT: Emerald is the only copier dealer in New York with a fully integrated scan division offering document management software, backfile scanning and AI software for document processing. 3. SERVICE EXCELLENCE: We have been awarded the Ricoh “Circle of Excellence” award eight times. This award annually recognizes the top servicing dealers nationally. This accolade recognizes the top performing dealers nationally using established industry benchmarks for performance metrics. 4. NEW YORK STATE PREFERRED SERVICE PROVIDER (NYSPS): Emerald is an authorized NYSPS vendor helping local government agencies and non-profits secure grants for backfile scanning and records management software and strategies. 5. EMERALD FAIRNESS GUARANTEE: Emerald will guarantee the performance and replace any office grade MFP copier under service contract for the full term of the lease if it can’t be repaired to manufacturers specifications.