Emeldi Group Information

About Emeldi Group The Emeldi Group is a leading provider of digital commerce and CRM solutions to the communications service provider (CSP) industry. The Emeldi Group's evolution started in 1998 as a telekom consultancy firm in London, United Kingdom and now operates within a market spanning 4 continents with offices in London, Toronto, Prague, Třinec and Bratislava. Emeldi has developed a disruptive product offering - Emeldi Commerce® - a ready-made, unified Omni-channel digital commerce/CRM application specifically designed for the CSP industry vertical, supporting CSP products, services & customer-engagement processes. Emeldi Commerce® has built a formidable reputation as an innovative vendor for CRM & Digital Commerce Platforms and is recognized by Gartner as a niche disruptor sitting on the cutting-edge in the area of digitization of the customer experience in the communication service provider industry. Emeldi Commerce® has been featured in the Gartner Digital Commerce Vendor Guide for multiple years standing. Business Areas Emeldi’s primary line of business centers on enhancing the enterprise customer experience through the incorporation of state-of-the-art UX technologies and techniques into our product ensuring to always be one step ahead of the latest industry trends. Our focus is on customer personalization, Omni-channel customer journey management, and enterprise-wide unification of CRM and digital commerce functionality. Emeldi is especially active in the communications, banking, media & service provider sectors where we strive to enable our clients - all operators of cutting-edge, highly-distributed solutions – to enhance and evolve their IT infrastructures through integration of our products and continue to compete within their respective domains on the highest of levels.