A department of the Government of Kerala meant for providing the public and the media with timely and up-to-date information on government policies, programmes, schemes, initiatives and achievements through print, electronic and social media, undertaking of publicity campaigns, trade fairs and also for gathering the response, suggestions and demands of the public and bringing them to the government’s attention.
The CSC is a strategic cornerstone of the National e-Governance Plan (NeGP), approved by the Government in September, 2006, with an aim to cover all 6 lakhs census villages by one lakh CSCs, as per 1:6 ratio equitably spread across rural India, as part of its commitment in the National Common Minimum Programme to introduce e-governance on a massive scale.
Common Services Centres are the access points for delivery of Government-to-Citizen (G2C) e-Services within the reach of the citizen, by creating the physical service delivery ICT infrastructure. It helps in making a transparent service delivery mechanism and reducing citizens’ effort in visiting government offices.