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Emad Eldessoky Location
Dubai, AE
Emad Eldessoky Work
Service Advisor @ (September 2026 - Present)
Senior Customer Service Advisor @ Ferrari (October 2008 - Present)
Service Advisor @ German Experts Service Centre (February 2021 - July 2026)
Senior Customer Service Advisor @ (February 2022 - April 2026)
Senior Customer Service Advisor @ INFINITI KSA - UMA Premium (November 2020 - February 2022)
Service Advisor @ Universal Motors Agencies (September 2019 - February 2021)
Mechanical Engineer @ (May 2019 - September 2020)
Service Advisor @ Alfardan Sports Motors (August 2015 - June 2019)
Senior Service Advisor @ (June 2018 - January 2019)
Senior Service and Bodyshop Advisor @ Alfardan sports motors - Ferrai & Maserati (August 2015 - May 2018)
Certified Service Advisor @ Ali & Sons Holding LLC- Porsche service center. (October 2012 - July 2015)
Service Advisor @ Al Boraq Automobiles Co. W.l.l - Porsche Centre Doha (December 2008 - May 2011)
Emad Eldessoky Education
Faculty of Engineering, Alexandria University, Egypt
Bachelor of Science (Mechanical Engineering)
2000-2008
Emad Eldessoky Skills
After-Sales
Appointment Scheduling
Arabic
Automotive
Automotive Aftermarket
Automotive Repair
Automotive Writing
Client Follow-Up
Communication
Complaint Management
Computer Repair
Continuous Improvement
Coordination Of Projects
Customer Experience
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Representatives
Customer Validation
Diagnostic Assessment
End-to-End Project Management
Engineering Education
English
Extended Warranty
Greeting Customers
Import/Export Operations
Insurance
Loyalty Programs
Maintenance and Repair
Manage client expectations
Mechanical Engineering
Negotiation
Operational Efficiency
Operations Management
Personalized URLs
SAP CRM
Sales
Service Standards
Team Building
Team Leadership
Team Management
Technical Communication
Technical Liaison
Transparency
Value-Added Services (VAS)
Vehicle Architecture
Vehicle Testing
Warranties
Emad Eldessoky Summary
Emad Eldessoky, based in Dubai, AE, is currently a Service Advisor at Porsche Centre Abu Dhabi and Al Ain. Emad Eldessoky brings experience from previous roles at Ferrari, German Experts Service Centre, German Experts Car Maintenance LLC and INFINITI KSA - UMA Premium. Emad Eldessoky holds a 2000 - 2008 Bachelor of Science in Mechanical Engineering @ Faculty of Engineering, Alexandria University, Egypt. With a robust skill set that includes After-Sales, Appointment Scheduling, Arabic, Automotive, Automotive Aftermarket and more. Emad Eldessoky has 1 emails on RocketReach.
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