Elsa Silva Email & Phone Number
Director: Customer Success Enablement @ Salesforce
5 free lookup(s).
Elsa Silva Location
- Chicago, IL, US
Elsa Silva Work
- 2025 - now Director: Customer Success Enablement @
- 2024 - 2025 Global Field Readiness: CSG Global Account Success Enablement Sr. Leader @
- 2023 - 2024 Global Enablement: CSG Global Account Success and Global GTM Enablement Sr. Leader @
- 2022 - 2023 Global Enablement: CSG Global Account Success and Integrated Companies Enablement Sr. Leader @
- 2022 - 2022 CSG Enablement Do My Job Program Leader @
- 2020 - 2022 CSG Field Enablement Director @
- 2016 - 2017 Customer Experience (CX), Innovation and Transformation Center (ITC) @
- 2015 - 2016 Senior Service Cloud Specialist, Service Cloud Practice @
- 2019 - 2020 CSG Field Engagement Director @
- 2017 - 2019 CSG Enablement Business Partner and Field Enablement Leader and Director @
- 2017 - 2017 Compass Enablement, Customer Success Group (CSG) @
- 2013 - 2015 VP, Enterprise Sales @
- 2006 - 2015 Founding Partner and CEO @
- 2004 - 2006 Director Market Intelligence @ Invest in Guatemala
- 2001 - 2003 Executive Assistant to the CEO @
Elsa Silva Education
- Tecnológico de Monterrey 1996 - 2001
- Université Paris-Sorbonne
(French)
1996 - 1996
Elsa Silva Skills
- Call Center
- Customer Relations
- Strategic Planning
- BPO
- Outsourcing
- Recruiting
- Process Improvement
- Operations Management
- Business Development
- CRM
- Customer Service
- International Relations
- Leadership
- Training
- Business Strategy
- Coaching
- Call Centers
- Telecommunications
- Customer Experience
- Project Management
Elsa Silva Summary
- Elsa Silva, based in Chicago, IL, US, is currently a Director: Customer Success Enablement at Salesforce. Elsa Silva brings experience from previous roles at Salesforce. Elsa Silva holds a 1996 - 2001 Tecnológico de Monterrey. With a robust skill set that includes Call Center, Customer Relations, Strategic Planning, BPO, Outsourcing and more. Elsa Silva has 3 emails and 2 mobile phone numbers on RocketReach.
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