Elsa E. Ramirez Email & Phone Number
Head of Account Services Operations @ Citi
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Elsa E. Ramirez Location
- San Antonio, TX, US
Elsa E. Ramirez Work
- Head of Account Services Operations @ (June 2023 - Present)
- SVP, Head of Deposit Operations @ (February 2022 - June 2023)
- Head of Credit Card and Deposit Fulfillment Operations @ (May 2018 - January 2021)
- Head of Consumer Lending Operations @ (December 2015 - May 2018)
- Executive Director, Retail Banking and Disputes Operations @ (March 2008 - November 2016)
Elsa E. Ramirez Education
- Western International University
Bachelor of Science (B.S.) Summa Cum Laude (Management)
2017
Elsa E. Ramirez Skills
- Call Centers
- Banking
- Operations Management
- Consumer Lending
- Business Process Improvement
- Risk Management
- Financial Services
- Portfolio Management
- Credit
- Loans
- Loan Origination
- Insurance
- Underwriting
- Vendor Management
- Mortgage Lending
- Credit Risk
- Change Management
- Project Management
- Operational Risk Management
- Leadership
- Executive Management
- Customer Service
- Team Building
- Team Leadership
- Management
- Cross-functional Team Leadership
- Coaching
- Process Improvement
- Customer Service Operations
- First line of defense risk
- Microsoft Outlook
Elsa E. Ramirez Summary
- Elsa E. Ramirez, based in San Antonio, TX, US, is currently a Head of Account Services Operations at Citi. Elsa E. Ramirez brings experience from previous roles at Citi Bank and USAA. Elsa E. Ramirez holds a Bachelor of Science (B.S.) Summa Cum Laude in Management @ Western International University. With a robust skill set that includes Call Centers, Banking, Operations Management, Consumer Lending, Business Process Improvement and more. Elsa E. Ramirez has 3 emails and 2 mobile phone numbers on RocketReach.
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