Elliott McIsaac Email & Phone Number
Senior Director of Customer Support and Trust and Safety @ Flickr
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Elliott McIsaac Location
- Abbotsford, BC, CA
Elliott McIsaac Work
- Senior Director of Customer Support and Trust and Safety @ (January 2022 - Present)
- Director of Customer Support and Trust and Safety @ (July 2018 - January 2022)
- Member @ (March 2019 - Present)
- Program Management Leader - Field Operations @ (October 2016 - January 2018)
- VP of Operations @ Zepp Labs, Inc. (February 2016 - October 2016)
- Senior Director of Customer Support @ Zepp Labs, Inc. (February 2015 - February 2016)
- Director of Customer Support @ Zepp Labs, Inc. (July 2013 - February 2015)
- Manager of Customer Support @ (June 2011 - July 2013)
- Senior Operations Supervisor, Trust and Safety @ (March 2008 - August 2009)
- Trust and Safety Supervisor II @ (March 2007 - March 2008)
- Trust and Safety Supervisor I and Outsourcing Liaison @ (September 2003 - March 2007)
- Customer Service Representative - Trust and Safety @ (August 2001 - September 2003)
Elliott McIsaac Education
- The University of British Columbia
MBA (Strategic Management)
2009-2011 - University of Nebraska-Lincoln
Bachelor of Arts (International Studies)
1996-2001 - Universidad de Salamanca
(Business, History, Culture)
1999-2000
Elliott McIsaac Skills
- Management
- Team Leadership
- E-commerce
- Project Management
- Customer Experience
- Strategic Planning
- Performance Management
- Customer Satisfaction
- CRM
- Business Strategy
- Analysis
- Change Management
- Program Management
- Call Centers
- Business Analysis
- Customer Relations
- Policy
- Customer Relationship Management (CRM)
- Business Process Improvement
- Strategy
- Customer Service
- Voice of the Customer
- Deliver Results
- Customer-focused
- Coaching
- Training
- Vendor Management
- Net Promoter Score
- Cross Functional Team Leadership
- E Commerce
- eBay
- Leadership
- Support
- Safety Management Systems
- Public Speaking
- Customer Focused
- Salesforce.com
- Cloud Computing
- Operations Management
- Juniper
- Microsoft Excel
- Confluence
- People Management
- Start Ups
- Zendesk
- Mixpanel
- B2c
- JIRA
- Team Building
- Customer Support
- Customer Relationship Management Crm
- Outsourcing
- Customer Relationship Management
Elliott McIsaac Summary
- Elliott McIsaac, based in Abbotsford, BC, CA, is currently a Senior Director of Customer Support and Trust and Safety at Flickr. Elliott McIsaac brings experience from previous roles at Flickr, Support Driven, ENJOY Technology, Inc. and Zepp Labs, Inc.. Elliott McIsaac holds a 2009 - 2011 MBA in Strategic Management @ The University of British Columbia. With a robust skill set that includes Management, Team Leadership, E-commerce, Project Management, Customer Experience and more. Elliott McIsaac has 1 emails and 1 mobile phone numbers on RocketReach.
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