2016 -2016 Technical Team Manager - International @
2013 -2015 Technical Team Manager - Enterprise @
2012 -2013 Head of Managed Services @
2009 -2012 Assistant Support Manager @
now 2nd Line Engineer and Team Leader @
now 1st Line Engineer @
Elliott Jay Education
Leeds Beckett University
Bachelor's Degree (Computing)
2000-2003
Immanuel College 1993-2000
Elliott Jay Skills
ITIL Problem Management
ITIL V3 Foundation
Service Desk
People Management
Software Development
Software Installation
VMware
ITIL
Problem Management
Management
Networking
Microsoft Exchange
Active Directory
Windows Server
Data Center
Troubleshooting
Disaster Recovery
IT Service Management
Virtualization
Service Delivery
ITIL Process
ITIL Process Implementation
People Skills
Employee Training
Service Management
Enterprise Software
CRM
Google suite
Google Admin
Team Leadership
Cloud Computing
Managed Services
Microsoft Outlook
Microsoft PowerPoint
Information Technology
Rackspace
Testing
PowerPoint
Elliott Jay Summary
Elliott Jay, based in London Colney, GB, is currently a QA Engineering Manager at WhatsApp. Elliott Jay brings experience from previous roles at WhatsApp, JUST EAT, Amazon UK and Rackspace, the #1 managed cloud company. Elliott Jay holds a 2000 - 2003 Bachelor's Degree in Computing @ Leeds Beckett University. With a robust skill set that includes ITIL Problem Management, ITIL V3 Foundation, Service Desk, People Management, Software Development and more. Elliott Jay has 2 emails and 1 mobile phone numbers on RocketReach.
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