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Elliot Collins Location
Milton Keynes, GB
Elliot Collins Work
Director, Professional Services UK and Ireland @ (April 2025 - Present)
Chief Customer Officer @ (November 2023 - March 2025)
Director, Customer Success Services @ (June 2021 - August 2023)
Director, Global Customer Success @ (July 2019 - April 2021)
Director, EMEA Customer Success @ (March 2017 - July 2019)
Worldwide Head of Professional Services (Telco and Service Providers) @ (January 2016 - March 2017)
EMEA Head of Project Management Office (Telco and Service Providers) @ (January 2015 - December 2015)
Global Programme Director (ByteMobile Division post-acquisition) @ (January 2013 - December 2014)
Project and Programme Manager @ (June 2011 - December 2012)
Project, Portfolio and Programme Manager @ (June 2005 - May 2011)
Programme Manager, Head of Internal Projects @ (November 2004 - May 2005)
Project Manager, National ERP Implementation @ (August 2003 - November 2004)
Manager, IT Advisory and Consulting @ (September 1997 - August 2003)
Elliot Collins Education
ICAEW
ACA. Business Strategy and Management (Finance and Accounting)
1997-2000
University of East Anglia
BSc (Hons.) (Chemistry)
1994-1997
Ilford County High Grammar School 1981-1988
Elliot Collins Skills
Account Management
Acquisition Integration
Agile Methodologies
Application Support
B2B
Business Development
Business Expansion
Business Growth
Business Modeling
Business Transformation
Business-to-Business (B2B)
C-Level Relationships
Change Management
Churn Management
Coaching
Cost Management
Cross-functional Collaborations
Customer Advocacy
Customer Escalation Management
Customer Journey Mapping
Customer Retention
Customer Satisfaction
Customer Success
Data Analysis
Finance
Financial Modeling
Gainsight
Governance
Growth Strategies
KPI
Leadership
Negotiation
Onboarding
Organizational Structure
Outcome Management
P&L
Private Equity
Process Improvement
Product Adoption
Professional Services
Program Management
Project Management
Retention Strategies
Risk Management
SaaS
Sales
Stakeholder Management
Startups
Strategy
Talent Management
Team Building
Team Leadership
Team Management
Telco
Telecommunications
Value Realization
Vendor Management
Voice of the Customer Analysis
salesforce
Elliot Collins Summary
Elliot Collins, based in Milton Keynes, GB, is currently a Director, Professional Services UK and Ireland at Iron Mountain. Elliot Collins brings experience from previous roles at Housemark, Aareon UK and Citrix. Elliot Collins holds a 1997 - 2000 ACA. Business Strategy and Management in Finance and Accounting @ ICAEW. With a robust skill set that includes Account Management, Acquisition Integration, Agile Methodologies, Application Support, B2B and more. Elliot Collins has 2 emails and 1 mobile phone numbers on RocketReach.
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