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Ellen Shepard Location
San Antonio, TX, US
Ellen Shepard Work
Branch Product Support Representative. @ (July 2026 - Present)
Tax Professional @ (February 2026 - April 2026)
Tax Preparer Assistant @ (December 2025 - February 2026)
Quality Assurance Analyst II @ (May 2023 - August 2025)
Substitute Teacher @ (May 2023 - June 2023)
Customer Service Representative @ (May 2022 - March 2023)
Ellen Shepard Education
The University of Texas at San Antonio
Bachelor of Arts - BA (MULTI/INTERDISCIPLINARY STUDIES)
2016-2019
San Antonio College
Associate's degree (Special Education and Teaching)
Ellen Shepard Skills
Account Expansion
Account Management
Accounts Receivable (AR)
Active Listening
Analytical Skills
Attention to Detail
Auditing
Behavioral Health
Build Strong Relationships
Business Process
Business-to-Business (B2B)
Care Management
Cash Collection
Communication
Confidentiality
Conflict Resolution
Contact Centers
Contact Strategies
Creative Problem Solving
Critical Thinking
Customer Data
Customer Experience
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Data Analysis
Data Entry
Data Integrity
Data Processing
Data Quality
Dispute Resolution
Drive for Success
Emotional Intelligence
Excel Formulas
Federal Government Contracts
Financial Accounting
Financial Analysis
Financial Reporting
Follow-through Skills
Google Chrome
Government Relations
Information and Communications Technology (ICT)
International Policy
Interpersonal Communication
Interpersonal Skills
Leadership
Metrics Driven
Microsoft 365
Microsoft Excel
Microsoft Forms
Multitasking
Networking
Office Administration
Oral Communication
People Management
Pivot Tables
Presentation Skills
Presentations
Problem Solving
Professional Skills
Receptionist Duties
Remote Operations
School Systems
Self-management
Service Orders
Skilled Multi-tasker
Social Services
Strategy
Teamwork
Telecommunications
Telephone Support
Thinking Skills
Time Management
Troubleshooting
Upselling
VLOOKUP
Zoom
Ellen Shepard Summary
Ellen Shepard, based in San Antonio, TX, US, is currently a Branch Product Support Representative. at Wells Fargo. Ellen Shepard brings experience from previous roles at H&R Block, EY and Edgewood ISD. Ellen Shepard holds a 2016 - 2019 Bachelor of Arts - BA in MULTI/INTERDISCIPLINARY STUDIES @ The University of Texas at San Antonio. With a robust skill set that includes Account Expansion, Account Management, Accounts Receivable (AR), Active Listening, Analytical Skills and more. Ellen Shepard has 1 mobile phone numbers on RocketReach.
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