Ellen Holton Email & Phone Number
Conversational Banking Development Manager @ Lloyds Banking Group
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Ellen Holton Location
- London, GB
Ellen Holton Work
- Conversational Banking Development Manager @ (June 2025 - Present)
- Business Support Manager, Customer Intelligence @ (September 2012 - March 2015)
- Customer Satisfaction Manager @ (March 2015 - October 2025)
- Business Support Manager, Business Intelligence @ (February 2011 - September 2012)
- Customer Experience Manager @ (May 2009 - February 2011)
- Operations Integration Initiative (OII) - Group Business Improvement @ (September 2008 - May 2009)
Ellen Holton Education
- Fort Pitt Grammar School
A-Levels (Psychology (A), Physical Education (A) and Information Technology (A))
1999-2006
Ellen Holton Skills
- Benchmarking
- Offshoring
- Change Management
- Lean Tools
- Questionnaire Design
- Business Analysis
- Stakeholder Management
- Continuous Improvement
- Customer Satisfaction
- Quantitative Research
- Strategy
- Facilitation
- Training
- Voice of the Customer
- Banking
- Supplier Management
- Process Redesign
- Coaching
- Microsoft Office
- User Experience
- Market Research
- Credit Risk
- Financial Services
- Customer Experience
- Customer Insight
- Business Process Improvement
- Retail Banking
- Presentation Skills
- Campaign Management
- Microsoft Excel
- Root Cause Analysis
- Analysis
- Financial Risk
- Matrix Management
- Qualitative Research
- Process Improvement
- Relationship Management
- Report Writing
- Customer Journey Mapping
- Commercial Banking
- Net Promoter Score
Ellen Holton Summary
- Ellen Holton, based in London, GB, is currently a Conversational Banking Development Manager at Lloyds Banking Group. Ellen Holton brings experience from previous roles at Royal Bank of Scotland and Lloyds Banking Group. Ellen Holton holds a 1999 - 2006 A-Levels in Psychology (A), Physical Education (A) and Information Technology (A) @ Fort Pitt Grammar School. With a robust skill set that includes Benchmarking, Offshoring, Change Management, Lean Tools, Questionnaire Design and more. Ellen Holton has 2 emails and 1 mobile phone numbers on RocketReach.
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