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Ellen C. Location
Sunbury-on-Thames, GB
Ellen C. Work
Head of customer transformation and innovation (interim) @ (August 2022 - Present)
Global Design Senior Manager Customer Services @ (July 2018 - July 2022)
Executive Assistant to VP, Global HR Services (maternity cover) @ (June 2016 - July 2017)
Internal Audit: Senior Auditor @ (January 2011 - June 2017)
Organisation Design and Process Lead (Subject Matter Expert @ (September 2006 - December 2010)
Ellen C. Education
De Montfort University
Bachelor of Arts - BA (Marketing and Psychology of human communication)
Ellen C. Skills
Business Process Improvement
Business Process Mapping
Change Management
Contact Centers
Customer-Focused Service
Digital Innovation
Influence At All Levels
Key Performance Indicators
Leading transformational change
Product Ownership
Project Implementation
Strategic Planning
Ellen C. Summary
Ellen C., based in Sunbury-on-Thames, GB, is currently a Head of customer transformation and innovation (interim) at bp. Ellen C. brings experience from previous roles at bp. Ellen C. holds a Bachelor of Arts - BA in Marketing and Psychology of human communication @ De Montfort University. With a robust skill set that includes Business Process Improvement, Business Process Mapping, Change Management, Contact Centers, Customer-Focused Service and more. Ellen C. has 2 emails on RocketReach.
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