2024 -
now Senior Manager, Experience Operations @
2019 -
2023 Director, Contact Center Technical Service Delivery @
2017 -
2019 Director, Contact Center Service Operations @
2016 -
2017 Senior Manager, Contact Center Business Analysis @
2015 -
2016 Project Manager, Contact Centers @
2014 -
2015 Supervisor, Contact Center @
now Representative, Contact Center @ Farmers Insurance
now Manager, Warranty and Service Assurance @
now Manager, Operations and Supply Chain Partners @
now Project Manager @
now Service Parts Inventory Planning and Supervisor @
now Customer Service Regional Executive Administrator @
now Customer Service Team Lead and Supervisor @
Ellen Brown Education
California State University-Fullerton
BA (English)
1990
-
1995
Fullerton College
Ellen Brown Summary
Ellen Brown, based in Austin, TX, US, is currently a Senior Manager, Experience Operations at Mercury Insurance. Ellen Brown brings experience from previous roles at Farmers Insurance. Ellen Brown holds a 1990 - 1995 BA in English @ California State University-Fullerton. Ellen Brown has 1 emails on RocketReach.
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