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Ella Zhou Location
Shanghai, China
Ella Zhou Work
2014 -now Social Media and Digital Marketing Senior Analyst @
2013 -2014 Global Warranty and Field Action Specialist @
2009 -2013 Global Warranty Administrator @
Ella Zhou Education
Cardiff University / Prifysgol Caerdydd
Master of Science (M.Sc.) (HRM)
Hunan University
Bachelor of Business Administration (BBA) (Business Administration and Management, General)
Peking University
(Business Administration and Management Study Program)
Ella Zhou Skills
Six Sigma
Customer Experience
Quality Management
APQP
Vehicles
Contract Management
Social Analytics
Automotive Repair
Customer Satisfaction
Automotive
Social Listening
Process Improvement
Strategic Planning
Interpersonal Communication
Cross Functional Team Leadership
Warranty Audit
Customer Service
Business Process Improvement
Continuous Process Improvement
Parts
Automotive Aftermarket
Management
Automobile
Project Management
Third Party Vendor Management
Domain Management
Continuous Improvement
Website Administration
Social Media Measurement
Cultural Awareness
Corporate Website Management
Warranty
Ella Zhou Summary
Ella Zhou, based in Shanghai, China, is currently a Social Media and Digital Marketing Senior Analyst at General Motors. Ella Zhou brings experience from previous roles at General Motors. Ella Zhou holds a Master of Science (M.Sc.) in HRM @ Cardiff University / Prifysgol Caerdydd. With a robust skill set that includes Six Sigma, Customer Experience, Quality Management, APQP, Vehicles and more. Ella Zhou has 4 emails on RocketReach.
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