Eli H. Email
Customer Success Specialist @ Creem
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Eli H. Location
- Tallinn, EE
Eli H. Work
- Customer Success Specialist @ (August 2026 - Present)
- Founder @ Kilp ÖU (May 2026 - Present)
- Project Manager - Root Cause Analysis (Secondment and Interim Role) @ (August 2025 - April 2026)
- Global Vulnerable Customer Lead (Consumer Vulnerability, Bereavement, and Accessibility Team) @ (September 2022 - August 2025)
- Customer Support Team Lead @ (July 2019 - September 2022)
- Chatbot Strategist @ (October 2021 - November 2021)
- Customer Service Specialist @ (July 2018 - July 2019)
- Home Services Specialist 1 @ (January 2018 - July 2018)
- Member Service Officer 1 @ (July 2017 - January 2018)
- Fraud Investigator @ (July 2016 - December 2016)
- MCC Rep II @ (May 2015 - July 2016)
Eli H. Education
- Maryville University of Saint Louis
Master of Science - MS (Software Development)
2019-2020 - Maryville University of Saint Louis
Master of Business Administration - MBA (Business Administration and Management, General)
2018-2019 - Maryville University of Saint Louis
Master of Science - MS (Cybersecurity)
2017-2018 - University of South Florida
Bachelor of Arts - BA (Political Science and Government)
2012-2015 - University of South Florida
Bachelor of Arts (B.A.) (Criminology)
2012-2014 - Seton Hall University
Bachelor of Science - BS (Pre-Medicine/Pre-Medical Studies)
2010-2012 - New Hope Academy
High School Diploma
2008-2010
Eli H. Skills
- 4 Disciplines of Execution
- A3
- AI Copilot
- Accessibility Testing
- Ad Hoc Analysis
- Analytical Skills
- Artificial Intelligence (AI)
- Balance Sheet Review
- Complaint Management
- Conflict Resolution
- Continuous Improvement
- Creativity
- Criminology
- Cross-cultural Communication Skills
- Cross-functional Team Leadership
- Customer Due Diligence (CDD)
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Data Analysis
- Data Analytics
- Debate
- English
- Executive Decision-making
- FinTech
- Friendly Personality
- Front-End Development
- Gatekeeper
- General Data Protection Regulation (GDPR)
- HTML5
- Inspiring Leadership
- JavaScript
- Jira
- KYB Verification
- KYC Verification
- LGBTQ Rights
- Large Language Models (LLM)
- Leadership
- Lean Processes
- Logo Design
- Management
- Mental Health Advocacy
- Metric Tracking
- Microsoft Excel
- Microsoft PowerPoint
- Negotiation
- Operations Management
- P&L Management
- Paycom
- Philosophy
- Presentations
- Problem Solving
- Product Operations
- Project Management
- Project Planning
- Prompt Engineering
- Public Relations
- Public Speaking
- Regulatory Compliance
- Responsive Web Design
- Rhetoric
- Risk Assessment
- Root Cause Analysis
- Sales
- Social Media Management
- Software as a Service (SaaS)
- Student Activism
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Technical Support
- Telecommunications
- Time Management
- Training Delivery
- Troubleshooting
- TypeScript
- Workload Prioritization
- Written Communication
- Zendesk
Eli H. Summary
- Eli H., based in Tallinn, EE, is currently a Customer Success Specialist at Creem. Eli H. brings experience from previous roles at Kilp ÖU and Wise. Eli H. holds a 2019 - 2020 Master of Science - MS in Software Development @ Maryville University of Saint Louis. With a robust skill set that includes 4 Disciplines of Execution, A3, AI Copilot, Accessibility Testing, Ad Hoc Analysis and more. Eli H. has 1 emails on RocketReach.
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