ELERTS Information

AWARENESS is EVERYTHING. The ELERTS See Say® incident reporting platform gives airports, transit systems, and smart cities unmatched awareness: Five ways for passengers, employees, and stakeholders to report problems in security, ops, or CX, often at the first hint of trouble. More than 35 airports and transit authorities rely on ELERTS, including four of the top 10 busiest airports in the US: Denver, Sea-Tac, Phoenix and DFW. Transit agencies from Boston to Atlanta to Dallas, San Francisco, and more rely on ELERTS situational awareness to manage safety and customer experience. With the ELERTS See Say incident management system, passengers, employees, and visitors become sensors in your surveillance network. People quickly report concerns using mobile phones. Whether for safety, maintenance, or customer experience, the appropriate department is immediately aware of the problem. See Say's Attention Engine technology dramatically enhances the value of CCTV investments. Based on a simple report from a mobile phone, The See Say console identifies which camera a dispatcher should look at in the moment to see a live incident. ELERTS helps people in need of help. We have unique transportation-domain experience because we’ve spent more than 10 years developing mobile safety-reporting solutions for airports and transit agencies. ELERTS has helped agencies find missing persons, aid vulnerable persons, and discover human trafficking. We’ve worked closely with San Francisco BART for the Not One More Girl campaign and with transit agencies like SEPTA and DART to manage and assist vulnerable persons. When people see trouble, they need more options than to Call 911. Not every issue is an emergency. Phone calls are inconvenient, indiscreet, and burden the caller by feeling they are more involved than they may want to be. Alexander Graham Bell invented the telephone in 1876. It's time for a better way to ensure your situational awareness: ELERTS See Say mobile reporting.