Elena Cocco Email & Phone Number
Chief Revenue Officer @ Alis Quality Intelligence Software
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Elena Cocco Location
- Amsterdam, NH, NL
Elena Cocco Work
- Chief Revenue Officer @ (July 2026 - Present)
- Head of Customer Success @ (April 2025 - July 2026)
- Advisor @ (March 2024 - Present)
- Director of Customer Success - Europe @ (July 2023 - March 2025)
- Manager, Customer Success @ (July 2021 - July 2023)
- Senior Customer Success Manager @ (January 2021 - July 2021)
- Customer Success Manager @ (January 2019 - January 2021)
- Senior Customer Experience @ (March 2018 - January 2019)
- Customer Success Coach @ (January 2022 - January 2024)
- Digital Customer Success Cafe Facilitator - North West @ (May 2020 - July 2023)
- Account Manager Key Account @ (May 2017 - February 2018)
- Service Delivery Manager @ (July 2016 - May 2017)
- Technical Project Manager @ Simple iD (September 2014 - June 2016)
- Support Team Lead @ (January 2012 - January 2013)
- IMPACT Incident Lifecycle Coordinator, Escalations Manager @ (October 2011 - January 2012)
- Incident Lifecycle Coordinator @ (January 2011 - January 2011)
- Technical Support Analyst @ (January 2010 - January 2011)
Elena Cocco Education
- Università degli Studi di Sassari
Master Degree (Cultural Anthropology and Ethnology)
2006-2009 - Università degli Studi di Sassari
Bachelor's degree (Cultural Heritage Protection)
2002-2006
Elena Cocco Skills
- Customer Engagement
- Incident Management
- ITIL
- Management
- Account Management
- Salesforce Sales Cloud
- Windows
- System Administration
- Sales Presentations
- CSM
- Customer Satisfaction
- Team Leadership
- Microsoft Office
- Stakeholder Engagement
- Customer Advocacy
- IT Operations
- PRINCE2
- Service Delivery
- Customer Retention
- Project Management
- Career Development
- Change Management
- Churn Management
- Coaching & Mentoring
- Customer Success
- Customer Value
- Data-driven Decision Making
- Growth Strategies
- Influencing Outcomes
- International Business
- International Expansion
- Key Performance Indicators
- Leadership
- Multi-cultural Team Management
- Retention Strategies
- Revenue & Profit Growth
- Senior Stakeholder Management
- Software as a Service (SaaS)
- Strategic Planning
- Strategy
- Strategy Implementation
- Territory Growth
- Thought Leadership
- Upselling
Elena Cocco Summary
- Elena Cocco, based in Amsterdam, NH, NL, is currently a Chief Revenue Officer at AlisQI. Elena Cocco brings experience from previous roles at AlisQI, Women in Customer Success and SafetyCulture. Elena Cocco holds a 2006 - 2009 Master Degree in Cultural Anthropology and Ethnology @ Università degli Studi di Sassari. With a robust skill set that includes Customer Engagement, Incident Management, ITIL, Management, Account Management and more. Elena Cocco has 1 emails and 1 mobile phone numbers on RocketReach.
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