Elena Cocco Email & Phone Number
Head of Customer Success @ Alis Quality Intelligence Software
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Elena Cocco Location
- Amsterdam, NH, NL
Elena Cocco Work
- 2025 -now Head of Customer Success @
- 2024 -now Advisor @
- 2023 -2025 Director of Customer Success - Europe @
- 2022 -2024 Customer Success Coach @
- 2021 -2023 Manager, Customer Success @
- 2020 -2023 Digital Customer Success Cafe Facilitator - North West @
- 2021 -2021 Senior Customer Success Manager @
- 2019 -2021 Customer Success Manager @
- 2018 -2019 Senior Customer Experience @
- 2017 -2018 Account Manager Key Account @
- 2016 -2017 Service Delivery Manager @
- 2014 -2016 Technical Project Manager @ Simple iD
- 2012 -2013 Support Team Lead @
- 2011 -2012 IMPACT Incident Lifecycle Coordinator, Escalations Manager @
- 2011 -2011 Incident Lifecycle Coordinator @
- 2010 -2011 Technical Support Analyst @
Elena Cocco Education
- Università degli Studi di Sassari
Master Degree (Cultural Anthropology and Ethnology)
2006-2009 - Università degli Studi di Sassari
Bachelor's degree (Cultural Heritage Protection)
2002-2006
Elena Cocco Skills
- Customer Engagement
- Incident Management
- ITIL
- Management
- Account Management
- Salesforce Sales Cloud
- Windows
- System Administration
- Sales Presentations
- CSM
- Customer Satisfaction
- Team Leadership
- Microsoft Office
- Stakeholder Engagement
- Customer Advocacy
- IT Operations
- PRINCE2
- Service Delivery
- Customer Retention
- Project Management
Elena Cocco Summary
- Elena Cocco, based in Amsterdam, NH, NL, is currently a Head of Customer Success at AlisQI. Elena Cocco brings experience from previous roles at Women in Customer Success, SafetyCulture and Catalyst Software. Elena Cocco holds a 2006 - 2009 Master Degree in Cultural Anthropology and Ethnology @ Università degli Studi di Sassari. With a robust skill set that includes Customer Engagement, Incident Management, ITIL, Management, Account Management and more. Elena Cocco has 1 emails and 1 mobile phone numbers on RocketReach.
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