Elena Chernova Email
Head of Support, Moderation and Antispam @ Red Panda Labs
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Elena Chernova Location
- New York, United States
Elena Chernova Work
- 2020 -now Head of Support, Moderation and Antispam @
- 2019 -2020 Head of Support Services @ LLC Fotostrana
- 2017 -2019 Macroregional customer service manager @
- 2007 -2017 head of customer operations department @
- 2006 -2007 Product Manager @
- 2002 -2006 Roaming Manager @ Indigo GSM
Elena Chernova Education
- Saint Petersburg State University
(Presidential program on Training Managers and Executives)
2006-2006 - Saint Petersburg State University of Finance and Economics
(credit and finance)
2003-2006 - Novgorod State University named after Yaroslav-the-Wise (NovSU)
(french&english languages, linguistics)
1995-2000
Elena Chernova Skills
- Project Management
- Anti-spam
- Billing Systems
- Organizational Culture
- Communication
- Customer Service Operations
- Support Management
- Support Services Management
- Operations Support
- Knowledge Management
- English
- Team Management
- Team Leadership
- Team Motivation
- Business Process Improvement
- Online Moderation
- antispam
- Корпоративная культура
- Французский язык
- Английский язык
- Проведение тренингов
- Обучение
- moderation
- Служба поддержки
- Коммуникация
- Управление командами
- Бизнес-процессы
- Управление командой
- Поддержка клиентов
- Новые проекты с нуля
- Языковые услуги
- модерация контента
- Telecommunications
- Customer Satisfaction
- Product Management
- Roaming
- French
- Corporate Training
- Customer Support
- Customer Service
Elena Chernova Summary
- Elena Chernova, based in New York, United States, is currently a Head of Support, Moderation and Antispam at Red Panda Labs. Elena Chernova brings experience from previous roles at LLC Fotostrana and Tele2. Elena Chernova holds a 2006 - 2006 Saint Petersburg State University. With a robust skill set that includes Project Management, Anti-spam, Billing Systems, Organizational Culture, Communication and more. Elena Chernova has 1 emails on RocketReach.
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