Elena Bates Email & Phone Number
Senior Manager, National Patient Experience @ Aetna, a CVS Health Company
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Elena Bates Location
- Naperville, IL, US
Elena Bates Work
- Senior Manager, National Patient Experience @ (February 2025 - Present)
- Senior Manager, Journey Owner and Customer Experience Designer @ (March 2024 - November 2024)
- Senior Manager, Customer Experience Strategy and Enablement @ (July 2022 - February 2024)
- Senior Manager, Customer Experience, Intelligent Agent Progam @ (September 2021 - July 2022)
- Patient Experience Advisor @ (September 2019 - September 2021)
- Practice Manager @ (March 2018 - September 2019)
- Client Success Executive @ (July 2017 - February 2018)
- Communications and Creative Design Intern @ (June 2017 - August 2017)
- Operations Coordinator @ Northwestern Memorial Hospital (November 2014 - July 2017)
- Office Manager and Social Media Coordinator @ (January 2011 - October 2014)
- Events and Marketing Intern @ Dana Markos Events (May 2010 - December 2010)
- Event Intern @ Unique Weddings by Alexis (May 2010 - July 2010)
Elena Bates Education
- Northwestern University
Master of Science (MS) (Health Communication)
2016-2017 - Florida Atlantic University
Intercultural Communications (Sociology)
2006-2010
Elena Bates Summary
- Elena Bates, based in Naperville, IL, US, is currently a Senior Manager, National Patient Experience at Aetna, a CVS Health Company. Elena Bates brings experience from previous roles at Blue Cross Blue Shield of Massachusetts, CVS Health and Press Ganey. Elena Bates holds a 2016 - 2017 Master of Science (MS) in Health Communication @ Northwestern University. Elena Bates has 2 emails and 1 mobile phone numbers on RocketReach.
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