Elena Allegro Email & Phone Number

Program Manager | Operations and Business Insights @ Microsoft via LTIMindtree

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Elena Allegro's Location

Puyallup, WA, US

Elena Allegro's Work

Program Manager | Operations and Business Insights @ Microsoft via LTIMindtree
Tier 3 Escalation Team Manager @ VMC
Xbox Customer Care Senior Advocacy Supervisor @ TEKsystems

Service Delivery Manager @ Projectline
O365 Mobile Team Manager @ VMC
Call Center Supervisor and Operations Analyst @ Channel Services Group (CSG)

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Elena Allegro's Education

Pierce College Puyallup
(Business)
2009 - 2010
New Horizon's Computer Learning Center
(Advanced Excal and Access Database)
2008 - 2008
Dale Carnegie Institute of Training
(Inside Sales Training)
2007 - 2007

The Call Center School
(Quality Assurance Training)
2006 - 2006
Bates
Customer Service Professional (Customer Service Support/Call Center/Teleservice Operation)
2001 - 2002

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Elena Allegro's Skills

CAP
MSSolve
RightNow

Microsoft Excel
Escalations Management
Quality Assurance
IEX Total View
Work Effectively
Team Effectiveness
Highly resourceful

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Elena Allegro's Summary

Elena Allegro, based in Puyallup, WA, US, is currently a Program Manager | Operations and Business Insights at Microsoft via LTIMindtree, bringing experience from previous roles at VMC Consulting, TEKsystems and Projectline. Elena Allegro holds a 2009 - 2010 Pierce College Puyallup. With a robust skill set that includes CAP, MSSolve, RightNow, Microsoft Excel, Escalations Management and more, Elena Allegro contributes valuable insights to the industry. Elena Allegro has 4 emails and 1 mobile phone number on RocketReach.